ComplaintsforSealight-Led
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Complaint Details
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Initial Complaint
03/27/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Ordered a set of led lights 2 weeks ago but they didnt fit as described so i tried to open a return ticket but there is no way to do so on their web site and their customer support email and phone number will not answer. They also wont post any of my reviews i try and leave on the light i ordered as they get taken down as soon as they are posted because of the low ratingInitial Complaint
02/15/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Entered the information on their website (Vehicle Make, Model, Year, etc) and their website showed me the headlight replacement bulbs and stated Guaranteed Fit, also returnable. Received the headlights and they will not fit my vehicle. I have contacted Customer Service who I explained my issue with and they stated they would have a supervisor contact me. That has not happened, and I have left 3 voice mail messages asking for a supervisor to contact me and this has not happened.Initial Complaint
11/06/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I want a return address for I can send some lights back for I can get my money back from sea light. I get them to send me a email with a return address from them. Thanks J*****Initial Complaint
10/09/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
The dimming of the LED headlights started within the last 12 months. I purchased the headlights off of Amazon.com. I emailed the Sealight LED and they took quite a few days to respond but, they did respond. Sealight Rep. Wendy said that they would not do a warranty exchange nor would they give me a refund. I paid $69.99 before tax for 6500K Cool White LED headlights. Sealight specifically points out to the customer that the lights are far brighter than OEM headlights. There is no way that the headlights should be dimming now. The driver side is so dim that it’s impossible to see clearly when driving at night. And the passenger side is dimmer than usual but not unsafe. Sealight Rep Wendy offered to give me $5.00 dollars after I show Sealight proof of purchasing another set of Sealight headlights. I said no that’s not okay. Wendy sends me another email saying that they will give $10.00 dollars after showing receipt of purchasing another set of Sealight headlights. That’s not acceptable either.Initial Complaint
09/15/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Issue with getting a defective product replaced they sold it on Amazon and now have issues after 30 days Amazon refuses to replace and the same with sealight it's a manufacturer defect that none will assist with theres parts missing to keep the bulb in the headlight and it keeps falling out everyday 5-6 times a day I have to physically reinstall.the bulb every day to be able to drive at night here's the response from sealight and Amazon on the issueInitial Complaint
05/24/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
My name is Guy Bevilacqua. I recently purchased a set of your Xenower LED lights (Type X1 - 9005/HB3 and 9006/HB4) for my 2001 Toyota Avalon. The high beam LED bulb on the drivers side is flickering by itself when I start the car up even though the lights have not been turned on. I tried it on the other side but it does the same thing. I would appreciate it if you could send me another one. Thank you.
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Customer Complaints Summary
8 total complaints in the last 3 years.
5 complaints closed in the last 12 months.