11 Customer Reviews
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Review from John L
5 stars02/27/2024
We weighed several companies before we selected Solarponics and boy, we made the right decision. Though we needed to kinda wait in line for Installation, once they arrived it was like a well oiled machine...They were on time, on budget and on it when it came to the Warranty! About a year and a half after installation we had a problem with the inverter, we didn't even know, Solarponics was motioning our system and they called us to schedule the repair, we only lost about 4 days...That's some amazing service! Thank You Solarponics!!!Review from Lena E
5 stars12/13/2023
In mid Jan 2023... just 3 months before PG&E's NEM 2.0 grandfathered deadline... Solarponics was just 1 of 2 vendors willing to provide a feasibility study for our faculty condo development showing equitable allocation of solar roof space on 3 different building designs with 3-4 units each. This willingness to do so is even more impressive knowing that they would have to contend with 3 entities - Cal Poly Corporation that owns the ground sublease, HOA and external community property manager The Management Trust that didn't have an approval policy/process in place. Other vendors preferred working with homeowners that didn't have these constraints. Solarponics' Todd Burnett provided these studies on the preliminary visits with homeowners. He was also the ONLY sales person that called out the concern re: that “our roofs look tired.” That prompted us to check with our HOA and a roof inspector to find out the remaining useful life of the roofs. We appreciated the honesty up front so we can make an informed decision. Kudos to Todd and the Solarponics team for their EXTRAORDINARY patience with the HOA, The Management Trust and Cal Poly Corporation... which pushed installation timelines by 4-5 months beyond other homeowners. The installation of all 4 condos’ solar panels and inverters were completed over 2 days. The installation and the inspection went really smoothly. I highly recommend Todd and Solarponics team (J***, J*, S** & install crew)!
Solarponics Response
12/14/2023
Hi L***, Thank you for your detailed review. We appreciate the time you put into this. Todd and the entire team really appreciated the preparedness and professionalism you brought to the project. Thank you again. We appreciate you.Review from Don P
5 stars09/26/2023
Solarponics recently installed an electric vehicle charger when the local electric utility offered a fantastic rebate. The work was done very professionally by courteous highly trained technicians. Furthermore, Solarponics management from the top kept me fully informed and assisted in the rebate application. Solarponics came highly recommended by several neighbors for solar panel installations, which they will install at our home in the near future.Review from Cheri S
5 stars08/18/2023
We recently had a vehicle charger installed at our home by Solarponics and are very satisfied with the service. We chose Solarponics for this job because they previously installed our solar panel system, and we were happy with the work they did on that. They took care of everything- design, permits, installation, etc- so we didn’t have to figure it all out ourselves. We were met with friendly, professional service throughout the whole process. Thank you!Solarponics Response
08/21/2023
Thank you C****, for your review. We appreciate your trust in Solarponics. Always here for any questions.Review from Lori H
5 stars05/20/2023
A thank you to J***, J***** & Carry for your service.Review from craig A
2 stars07/12/2022
I’ve had my system for almost 3 years the installation went smooth at first. Im am now on my third inverter one failed for unknown reasons the second failed because when they replaced it they forgot to remove packing from behind it and it overheated during the initial install. I requested that the circuit panel that they would install be the same size as my existing panel they assured me this would happen when it was installed. They put in one that had 30 less blanks. I have a 20 circuit panel now when I used to have a 50 and they filled it up entirely when I added a pool. This was told to them that I was going to do. I was unable to put it onto the solar or the battery back up system they installed. Now I’m having to have an electrician come redo all the work that should’ve been done in the first place that I already paid for when using this company please make sure they do what they say they will we have canceled all service contracts with them as we’ve had numerous issues with follow through on replacing and upkeep of parts and service contracts. I would recommend doing your research before you decide on a company just because they’ve been around for a very long time doesn’t mean they’re still the best. There is a newer company (Slo craft) seems to be at least honest and knowledgeableReview from Kathy W
5 stars06/16/2022
The guys were here on time, very courteous, friendly and professional.Review from Linda A
5 stars02/17/2022
I used Solarponics to replace the anode in my electric water heater for my home. R*** was friendly, efficient, and kept the site clean.Solarponics Response
02/18/2022
Thank you, L****, for your review. Great to hear you are getting the most out of your water heater equipment.Review from Michael G
5 stars12/24/2021
Excellent fast service, the installer knowledgeable and quickly went about their job.Review from Ross K
5 stars12/08/2021
Very knowledgeable team. The install team was fantastic. Very satisfied.
Customer Review Rating
4.73/5stars
Average of 11 Customer Reviews
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