Business ProfileforTeeHerivar
Current Alerts For This Business
In October of 2023, the BBB conducted an investigation into TeeHerivar, a website selling T-shirts that many customers reported as undelivered. The investigation revealed that TeeHerivar was using a fraudulent local residential address for its operations, with indications that the business is most likely operating outside the United States. Customers reported receiving packages from a fulfillment warehouse in New York, suggesting a discrepancy between the business's purported location and its actual operational base.
The investigation also uncovered that TeeHerivar's store information has undergone multiple changes, ranging from addresses in Atascadero, California, to Canada, and most recently, as of April 1, 2024, to Lynnwood and Everett, Washington, USA. All locations have been confirmed to have been a restaurant, a co-working space no longer in operation and a home address.
The business has operated under several names on its website, including Elivita Solutions Inc., The Golden Gate Solutions, Inc., TeeHerivar Store, and HERIVAR. A closed Etsy store, https://www.etsy.com/shop/Elivita, is also linked to these business names. Despite these changes, the contact information for TeeHerivar has remained consistent, with an email address of [email protected] and a phone number of 206-552-9861. A Facebook page for the company was created on January 20, 2020, but it has seen no activity since a Trustpilot post from November 1, 2020.
The BBB has received numerous complaints regarding TeeHerivar, detailing issues primarily related to delivery problems, refund/exchange issues, and service complaints. Customers have repeatedly reported failure to receive products, lack of response to refund requests, and misleading communication regarding the status of orders and refunds. Some complaints also involve copyright infringement and deceptive business practices.
Given the pattern of complaints, changes in business information, and the findings of the BBB's investigation, the BBB advises consumers to exercise extreme caution when considering purchases from the TeeHerivar website. The documented complaints reflect a consistent failure to fulfill orders, issue refunds, and adequately address customer concerns, raising significant doubts about the legitimacy and reliability of this online store.
At-a-glance
Related Categories
Business Details
This is a multi-location business.
- Location of This Business
- 9975 El Camino Real, Atascadero, CA 93422
- BBB File Opened:
- 3/30/2022
- Years in Business:
- 4
- Business Started:
- 7/27/2020
- Type of Entity:
- Sole Proprietorship
- Alternate Business Name
- TeeHerivar Store
- HERIVAR
- Elivita Solutions Inc.
- Business Management
- Vao Luc, Customer Support Manager
- Contact Information
Principal
- Vao Luc, Customer Support Manager
Customer Contact
- Vao Luc, Customer Support Manager
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
10 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
10/16/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Customer Reviews
6 Customer Reviews
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Most Recent Customer Review
K F P
05/30/2023
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