ComplaintsforDowntown Paint and Body
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Complaint Details
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Initial Complaint
03/25/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I paid the owner of the business $2000 on 1/12/24 and another $3000 on 2/3 to fix a dented side door I had on my car. The business replaced my car door but on the inside they stole the wood panel on the door and the doors they replaced mine with arent for the same vehicle. The owner has kept telling me he will get around to it and let me know when to go back to get the pieces on my car but he keeps avoiding my calls now. He claimed to want to fix his mistakes for the first month but now since its been 2 months since the job hes been avoiding me. My cars job is incomplete because theres the wood piece panel missing inside and on the outside of the door frame the part is wrong. When I go through the car wash I even had water leaking inside my car and even with photo evidence he wont respond.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.