ComplaintsforDoctor PC
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Complaint Details
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Initial Complaint
11/01/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I took my MSI laptop into Doctor PC to fix a broken hinge. The rest of the laptop was in good working order and less than 18 months old.While Doctor PC staff ***** had the laptop, he broke the screen and it no longer works. He is now claiming we have to pay an additional $140 for the broken screen plus labor to replace the part he broke.We need the original hinge issue to be fixed and we will pay for that repair. The screen needs to be replaced and repaired at the cost of Doctor PC.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.