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ComplaintsforSierra Smiles Dental Group
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Complaint Details
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Initial Complaint
05/19/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
WARNING, these people are immoral.Sierra Smiles Dental Group in ******, ** tried to shame me and my family into spending money for services they claimed were not covered by my insurance. $300+ to get my teeth cleaned, above what my insurance would pay.When I would not go for their up-sale, they turned me into a collection agency claiming that I had not paid them, when all along it was their error in bookkeeping because I had paid them.Even after I sent them a digital receipt of my payment and they acknowledged a zero balance, they have yet to stop the collections agency from harassing me.When I mentioned to their operations manager that no one from Sierra Smiles has ever even apologized for their error, she said it would do no good for her to apologize because she has no control over the office operations, and she was going to end the call now because there was nothing she was going to do.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.