![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforInterstate RV
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/13/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My wife and I purchased a used ** from the above mention dealer. Salesman verified that the A/C did not work. When we drove off the lot, the transmission and/or transfer case was not working. It would not shift into gear. Salesman did not disclose this information. Nowhere in the paperwork it is mentioned that the ** had these issues. The battery also died as well on the way home.Initial Complaint
02/04/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
PLEASE PLEASE PLEASE DO NOT DO ANY BUSINESS WITH INTERSTATE RV. **** and his son ******* are a bunch of Lier. They keep lying and waste ton of precious time rather then tell the truth. I found an ** that they have advertise in ******** Marketplace and also on the ********** ********** under ** by Owner (another lie since this is a dealer). This was Saturday January 22nd. At around 10 AM I called the number on the ad and I spoke with **** about a ******************* Star, told me that a sale was pending with a customer trying to finance it and to call on Monday 1/24th. I did and **** told me it was still available. We did a FACETIME video chat that was set for 3:30 PM but at 1:33 PM called while I was driving back home, This was not **** but his son ********. 2 hours earlier not very professional. Also while on the Video Chat a man came into the ** interfering with the tour, ******** said that he was another buyer but I suspect that it was someone that did it on purpose to cut our tour short. I called him back at around 3:05 PM to continue the Tour and then tells me that his battery is low. hmm that was surprising .Finally after going back and forth we agreed to a price. I asked if i could book the flight and **** said ok, sent the confirmation # at his request. Even got insurance starting on the 31st. That Saturday **** called letting me know we cannot do the deal yet and come up with a dance and Song story. that the consigner had to get a $12K loan to paid it off? BIG LIE AS HIM and HIS SON TOLD THEY WERE IN POSSESSION OF THE PINK SLIP (TITLE). I had to cancel my flight, lost my money because was to short of a time and they wouldn't credit for a future flight. Since he told me to wait until next Thursday 2/3/22 I did . **** responded on Friday my call and told it is available now but when I started to question about title he got all upset and didn't want to talk to me about it. WASTED TWO+ WEEKS DEFINITELY SOME SCUM BEHIND IT as I was READY TO BUY w CASH.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.