ComplaintsforInterstate RV
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Complaint Details
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Initial Complaint
09/13/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My wife and I purchased a used ** from the above mention dealer. Salesman verified that the A/C did not work. When we drove off the lot, the transmission and/or transfer case was not working. It would not shift into gear. Salesman did not disclose this information. Nowhere in the paperwork it is mentioned that the ** had these issues. The battery also died as well on the way home.Initial Complaint
02/04/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
PLEASE PLEASE PLEASE DO NOT DO ANY BUSINESS WITH INTERSTATE RV. **** and his son ******* are a bunch of Lier. They keep lying and waste ton of precious time rather then tell the truth. I found an ** that they have advertise in ******** Marketplace and also on the ********** ********** under ** by Owner (another lie since this is a dealer). This was Saturday January 22nd. At around 10 AM I called the number on the ad and I spoke with **** about a ******************* Star, told me that a sale was pending with a customer trying to finance it and to call on Monday 1/24th. I did and **** told me it was still available. We did a FACETIME video chat that was set for 3:30 PM but at 1:33 PM called while I was driving back home, This was not **** but his son ********. 2 hours earlier not very professional. Also while on the Video Chat a man came into the ** interfering with the tour, ******** said that he was another buyer but I suspect that it was someone that did it on purpose to cut our tour short. I called him back at around 3:05 PM to continue the Tour and then tells me that his battery is low. hmm that was surprising .Finally after going back and forth we agreed to a price. I asked if i could book the flight and **** said ok, sent the confirmation # at his request. Even got insurance starting on the 31st. That Saturday **** called letting me know we cannot do the deal yet and come up with a dance and Song story. that the consigner had to get a $12K loan to paid it off? BIG LIE AS HIM and HIS SON TOLD THEY WERE IN POSSESSION OF THE PINK SLIP (TITLE). I had to cancel my flight, lost my money because was to short of a time and they wouldn't credit for a future flight. Since he told me to wait until next Thursday 2/3/22 I did . **** responded on Friday my call and told it is available now but when I started to question about title he got all upset and didn't want to talk to me about it. WASTED TWO+ WEEKS DEFINITELY SOME SCUM BEHIND IT as I was READY TO BUY w CASH.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.