ComplaintsforStudent Loans Aid
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Complaint Details
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Initial Complaint
12/07/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
This company, Student Loans aid, called me about student loan forgiveness. I had to pay a fee to get into the student loan forgiveness program. I paid the lump sum of $899. The transaction happened on 8/24/22, with my debit card. I have called multiple times to try and get a refund. (I learned that this was a scam and I don't need to pay any 3rd party company to help with my student loans.) Everyone who answers the phone is hard to understand. I just called today, 12/7/22, because they keep sending me emails stating that I need to do a welcome call. After about 5 min of trying to understand the lady, I told her she was hard to understand. She simply hung up on me. I would like to get my money back, but if I can not, others need to be aware of this company.Sincerely, *******************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.