ComplaintsforNew York Boating Card
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Complaint Details
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Initial Complaint
08/06/2024
- Complaint Type:
- Product Issues
- Status:
- Resolved
I honestly feel scammed by taking the boating course listed on the New York Parks website. I took the "New York quick boater course" for ***** dollars and they do not send you a boating card without an additional $25 dollar fee AFTER completing and spending money on the course fee, when other courses listed send it with course completion. Their website is false advertisement because they do not say they will not send you a card. Additionally, nowhere on the website does it list that the certification is only valid for 90 days AND their website is literally called "newyorkboatingcard.com" and their company called New York Boating card. Does this not seem like false advertisement?Business response
08/21/2024
Hello,
I received her email and have already replied. I believe this customer did not see the information listed under the "About Our Course" tab. All of the information she was referencing is shown to the customer before they purchase the course. She did not reply our email and filed her complaint afterwards. Our website is *********************************** if you would like to visit our website. Thank you!
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.