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Find a Location

Mavi Auto Repair and Service has 1 locations, listed below.

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    Business ProfileforMavi Auto Repair and Service

    Auto Maintenance

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    6801 White Ln Ste F, Bakersfield, CA 93309-0301
    BBB File Opened:
    6/21/2018
    Years in Business:
    9
    Business Started:
    2/2/2015
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 290145 for this business, issued by Bureau of Automotive Repair

    These agencies may include:

    Bureau of Automotive Repair

    10949 N Mather Blvd

    Rancho Cordova CA 95670

    (800) 952-5210

    http://www.autorepair.ca.gov

    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mala Ghulam, Owner
    Contact Information

    Principal

    • Mala Ghulam, Owner

    Customer Contact

    • Mala Ghulam, Owner
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/10/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    May 3rd, I took my car to **** Auto Center. My AC was blowing warm air and sometimes cool air. He said it needed a new compressor, estimated at $750. May 4th the shop installed it and I paid $829.70, I turned on my AC before driving off. It wasn't cooling. They rechecked it and at 1:15 p.m. they said there was nothing wrong. I drive down the street almost 2 miles then I noticed that the AC was not cooling and my temperature gauge was increasing. The RED thermometer icon had lit up. I called the shop (1:31 p.m.)m told **** what was happening. Driving back (2 miles and less than 15 minutes later) with no AC on, the temperature gauge dropped to normal. The AC on (without cool air) was causing my vehicle to overheat. He claimed that the fan and connectors to the fan had shorted out and that this had nothing to do with the new compressor. May 5 he explained that he had the fan except one of the connectors. Again, I explained to Mavi, that I was not happy with this subsequent issue and that in reality I never received what I paid for. I had no prior issues with the fan system before my visit. He estimated $300 to get the fan fixed. I believe that there was an error in the installation of the compressor which resulted in my car's fan being damaged. I don't believe that driving 2 miles would cause my fan to be shorted out and I'm wondering if my original compressor was really bad. I never heard knocking or had any type of leak. May 9th (6 days later) I received the part, took it in and on May 10th, I paid $348.61 more and told **** that I was not satisfied with the situation and felt that I should not pay for the repairs. I would like to know if my compressor was actually damaged and needed to be replaced. It is my belief that the installation of the compressor was not done accurately and thus caused the fan system to blow out. I would like a full refund of any unnecessary expenses associated with my AC service visit.
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