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            Business ProfileVox Web Studio

            Design

            Contact Information

            Bakersfield, CA 93309-7024

            Visit Website
            (855) 264-5153

            Customer Reviews

            2/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            F

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            Business Details

            Location of This Business
            Bakersfield, CA 93309-7024
            BBB File Opened:
            10/7/2022
            Additional Contact Information

            Email Addresses

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            Customer Complaints

            3 Customer Complaints

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            Most Recent Customer Complaint

            04/03/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            I hired the company to create a website for me in October 2021. I paid up front and the work was never completed. I dealt with about seven different people / a different person each time, and each time, I had to re-explain everything from scratch, and even after I paid for all services, they kept trying to up charge me and add extra fees and costs which were supposed to be covered in the initial pricing and payments. The work was never completed, and everyone I dealt with is no longer even working for the company and my project is not even active anymore. My attorney has tried several times to contact them, and they are non-responsive. The only number I have for them is the sales number, and the sales person refuses to issue a refund of any kind, even though the website guarantees 100% money back if not satisfied. The work was never completed, and now, a year and a half later, I do not even have a website. Attached is the two Invoices (which were paid in full immediately), as well as the initial correspondence from the attorney.
            Read 2 More Complaints

            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Shelly M

            02/15/2023

            Terrible experience with this company. I paid for my website to be built on August 23, 2022 and been through a lot with them to have it published. I spoke to Eric on January 20th, 2023, he said he would make the website live 12/23/23 when I checked it on that day it was not done also 12/24 & 25th. February 14, 2023, I discovered that it was published without me knowing. My website is not secured. I paid almost $400.00 for an unsafe website I really would like my refund I just cannot do business with this company they cannot be trusted knowing I will be dealing with people credit card info through their company I just won't feel comfortable having them hosting my business. Misinformation on what I would get. They constantly wanted me to buy upgrade from them which I repeatedly refuse. WHY ISSUE A UNSAFE WEBSITE. If you check around there are so many companies who will honor, you a safe website for less i chose the worst company ever to deal with I cry day and night because right now my money is dissolve in a no good site from a worthless company.

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