ComplaintsforKnappy Hair Extensions
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Complaint Details
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Initial Complaint
05/04/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I have tried to order from this company multiple times within the last few months, it was a few weeks I had placed an order and by the time my order was supposed to be arriving at my house. I got an email that said it was cancelled. I have tried to contact them he business multiple time but they never respond. So, I ordered again -again they randomly cancelled my order without letting me know why. A friend of mine placed an order the other day and her shipment is on the way. What a horrible way to do business. I need to know why they keep canceling my order so I can warn other stylists and clients that want to purchase this hair not to purchase from them.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.