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ComplaintsforFreedom Financial Services
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
05/02/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
This company keeps calling me, even though I've declined their offer. I did not solicit them for services. I have asked them to remove me from their mailing list and yet every day, starting at 0630, I receive at least 3, sometimes more calls. I've done the "opt out" on the phone call but that didn't work. I think the calls may have actually increased after trying that. I have had to block over 20 phone numbers, because they call from a different number every time they call. I've called their number back and have tried to speak to someone. The first 5 attempts ended without making it past the automated attendant. When I finally did get through a person, he hung up on me as soon as I asked to have my name removed from their list. THIS IS A SHAM company! I called back 4 more times and was hung up on or told they would remove me, just to have another phone call come in 20 minutes later. I finally spoke to someone who sounded sincerely competent and nice. He said he would remove my name from their mailing list. Everything seemed ok after that, but this morning, I got ANOTHER CALL at 0600 AM.At some point this has to be criminal harassment.Initial Complaint
08/23/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
I have requested no less than 15 times that company STOP emailing me. They email me sometimes 10 emails in one day. I have let them know by calling and emailing that I want no further contact and they will not stop. The emails start at 6:00am in the morning and go on through each day. I am continually cleaning freedom emails from my box.
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BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
1430 Truxtun Ave
Bakersfield, CA 93301-5246
Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.