ComplaintsforMMJ Delivery Dispensary
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Complaint Details
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Initial Complaint
02/08/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
MMJ Delivery Dispensary ********************* ****@********************* ************************@gmail Call/Text: +* ***** ******** ********* ** ***** ********* Took $575 and refuses to delivery product or refund additional expenses Bakersfield California I never received my package—they kept piling on “fees,” like I had to pay for the insurance. Then, they said I had to pay for a Custom’s Stamp, and that I “wouldn’t receive my package.”Initial Complaint
12/16/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My wife & I have spent $575 with this company. From: ****@mmjdeliverydispensary.com Sent: Thursday, December 16, 2021 5:04 PM To: ******** ****** Someone @ your email address? Someone @ your email address used a $100 Amazon gift card and there is only $0.67 left! So you think we’re done, no delivery? Really! Sent from Mail for Windows From: ****@mmjdeliverydispensary.com Sent: Thursday, December 16, 2021 4:22 PM To: ******** ****** Subject: Re: FW: Order 5867 Means someone else used the card and not us I thought we were done here but since you're not resending the payment is fine it's all your decision because I wonder why $100 is more than you to complete payment and receive order with your refunds. I didn't know we'll end up not delivering your package yesterday. From: ******** ****** Sent: Thursday, December 16, 2021 4:16 PM To: MMJ Delivery Dispensary Subject: FW: Order 5867 Just confirmed with Amazon that the gift cert was used & there is $0.67 left on the cert. So can we now proceed with the completion of the order?Initial Complaint
11/22/2021
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
We look forward to deliver this your first order on time which will build trust and make you our permanent customer after you've receive your products. Thumbs up Nov 11, 2021, 12:11 PM Ok total including shipping to your delivery address is $175. And you've been added two extra grams as a gift to first time buyer. Thu 11:51 AM Here's our Zelle details... Phone : ********** Name : **** ****** Send screenshot of receipt to be use in confirming your payment when you send. We're Packaging as of now, will let you know when all Packages are ready to leave. Thu 3:45 PM TY Thu 9:06 PM Are you ready to send insurance fee, your package will be delivered along with your insurance refunds. Yesterday, 10:10 AM Yes I need $200 for insurance and it's refundable upon delivery. Yesterday, 10:19 AM 2nd: Ok total including shipping to your delivery address is $175. And you've been added two extra grams as a gift to first time buyer. Yes this is insurance to secure your package from any damages or lost upon transportation and is refundable upon delivery. Yesterday, 10:23 AM Yes you misunderstood us your $200 will be refunded back to you as we deliver... Are you ready to send now?? Yesterday, 10:26 A Hello ******** ******, Following updates from our delivery team, packages just arrived in San Bernardino and we just verified all clients are inform to aquire the FDA approved stamp on their insured packages which cost $250 before we can proceed and deliver Safely to the owners. All you need to do is to send payment for your FDA approved stamp( Food and Drug Administration) stamp so that we can proceed and deliver without wasting much time here. 1:48 PM We've really done our best now on a serious note, you're required to send $100 by an online Amazon gift card since our Zelle is not ready and you'll receive your package tomorrow Monday at 10: AM unfailingly. 11:31 AM So I should receive $200 from insurance & $100 from delivery, right? That'll be good, as it stands now we have $18
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BBB Rating & Accreditation
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Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.