ComplaintsforRyan's Structural Termite Control
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Complaint Details
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Initial Complaint
05/31/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On May 7th of 2024, we had *************** come out and perform a termite inspection. He messaged me and let me know that is was pretty clean except for some dry wood termites in substructure. He emailed me the report on May 8th stating that there is minor damage in the substructure and now the attic due to dry wood termites. He followed up on May 9th stating that he heard we are buying our house from a family member and wanted to know if we were needing him to provide his services so we can get our house closed, stating he is in the middle of the busy season and we need to get it done asap if we want him to do it. I requested quote. It was between $2200-$3200.00. It was too high. So we reached out and set up an appointment with our regular pest guy for a quote. On May 14th, *** reached out again and asked if we were going to use him so we can get our house or loan closed. I stated we had it taken care of. He then proceeded to tell me, oh, youre gonna try to do it yourself even though its really really really bad OK, well everybody has that choice Have a good day and hopefully it works out. This raised red flags for me, he told me it was minor! In which I replied, no we our having our regular pest technician take care of it for a fraction of the cost. He proceeded to say that our technician is desperate and it probably wont be dont correctly, and that we should have went with our technician to begin with. I did not respond. Our pest technician came out that day and did the termite inspection. He found NO evidence of dry wood termites. He said the substrate and attic were in great shape. He then gave us a clear termite inspection. Due to **** false report we had to extend our closing date and our seller backed out. We were unable to buy the house. He was rude, unprofessional, and unethical. He tried to scam us out of a lot of money, and cost us a home we were trying to buy. I requested evidence of his finding multiple time by text on May 28th,29th, & 30th.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.