4 Customer Reviews
Review from Lara B
1 star05/12/2024
Unethical business Rented a former, detached garage which, was never issued a Certificate of Occupancy, therefore, was no situs address which, is required for 911, mail, ****** maps, etc. Ascend refused to obtain the Certificate. The property owner would incur higher property taxes. The rental unit was inhabitable. California Landlord Tenant Law gives landlords reasonable time which, was 30 days to make the rental unit habitable by obtaining the required certificate but, Ascend never took any affirmative action. They owe me all my paid rent. Ascend denied my valid reasonable accommodation which, is discrimination. ************* attempted to censor my truthful ****** review before issuing any funds. Well over 21 days has past, no itemized list of deductions and, no security deposit has been returned, although, now Im owed double. Im also owed damages among other monies. In addition, Ascend lied in their response to my truthful ****** review.Review from Olivia S
3 stars12/05/2023
Applied. Denied. Change their mind. Accepted me. Changed the price without my knowledge. They promised to contact owner. Never did the first time, I asked again and was told he hasnt messaged back and to wait for a call. Still nothing.Review from Bri S
1 star05/30/2023
They will try and keep your whole deposit and then some when you move even though you left it in the same condition you moved in it with. I promise you the owner Nik is a scam artist!
Ascend Property Management, Inc. Response
05/31/2023
Hi ******,
After reviewing photos of before you moved in and after you vacated, the damage to the home was beyond normal wear and tear. You were only charged a very small portion of the painting due to the fact you resided in the home for 3 years. The broken appliance and the painting that you are disgruntled about were necessary repairs that you were responsible for. Your deposit was withheld to cover repairs that needed to be done to the home due to the condition you left it in. The home was not returned to Ascend in the same condition as you received it in. Many photos show that. I am sorry that you are unhappy with your charges. All charges are within reasonable limits.
Review from Benjamin Y.
1 star01/07/2022
Company ripped a hole in the wall where the thermostat was and gave me space heaters. When notified of this they couldn’t make a deadline after a month and was forced to move due to not having heat in December. Then sends me a charge for giving improper notice to vacate. It is illegal to rent an uninhabitable unit and even more illegal to charge someone based on notice for moving out. Lease also had writing about sex offenders but two of my neighbors received sex offender registration notices on their door. Scum of the earth this company, if you have children or family stay away
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