Business ProfileforUS Storage Centers

Today 02/22/24 at 9 am I went down there to pay on my storage unit # **** located at ***************************************************************************** the months I was behind after paying I was allowed access to my unit when I arrived to my unit I noticed 4 other units were charred and cut open my unit didn't have my original lock on it I lifted the door and noticed all my things were covered with dust which is expected but the dust that covered it wasn't dirty it was from the fire that took place there and smoke dust is what i called it all over my belongings i was pretty upset drove bak to gbe office and asked them to give me an explanation why i wasn't notified about the fire and that my things were at risk her response was " I was only told to notify the tenants whom the stuff belonged to but I didn't know it affected your things' still no reaching out to even give me the slightest resolution to my question was ever made the negligence of this business is just so shameful the got I have things that hae sentimental value tha no amount of money can replace those memories I'm wasn't given proper notification to the incident due to their negligence it's bad. Enough that I don't have much but the little things I have that belong to me are irreplaceable I want my money back and would like to be reimbursed all my valued items I can not tput those things in a house or an apartment due to the residue on the them from the fire