ComplaintsforIncome Tax Etc.
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Complaint Details
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Initial Complaint
02/14/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I utilized Income Tax Etc tax preparer Bridget Perkins to file our 2021 taxes in February of 2022. We completed all necessary information and signed and was told that our federal and state taxes were e-filed. I reached out to Bridget on numerous occasions the owner of Income Tax Etc because I had not received any confirmation from state or federal taxes that they received our filing. After calling the Federal and State Tax board in Nov of 2022 I discovered that Bridget neglected to file our taxes. A service that we paid $150 for. Because our 2021 taxes were filed 9 months late due to her error this mistake has cost us over $1000 in late fees. I am still waiting for the Federal Tax Board to process the late taxes but the state late fees alone cost us $991.75 + $91.31 in interest once the taxes were finally filed on November 19, 2022. I believe that Income Tax Etc should reimburse for all late fees since this was due to their neglect. Please see attached bill from the state showing late filing date of 11/19/2022 and penalty and interest charges.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.