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Find a Location

Pacific Tire & Wheel Chester has 1 locations, listed below.

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    Business ProfileforPacific Tire & Wheel Chester

    Tire Dealers

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    We provide sales and services of new/used automotive tires including custom wheels, brake service, alignment for passenger vehicles, light duty pick ups and off road vehicles.

    Business Details

    Location of This Business
    1501 California Ave # A, Bakersfield, CA 93304-1301
    BBB File Opened:
    5/29/2008
    Years in Business:
    16
    Business Started:
    5/29/2008
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 289457 for this business, issued by Bureau of Automotive Repair. The expiration date of this license is 1/31/2025.

    These agencies may include:

    Bureau of Automotive Repair

    10949 N Mather Blvd

    Rancho Cordova CA 95670

    (800) 952-5210

    http://www.autorepair.ca.gov

    Type of Entity:
    Sole Proprietorship
    Alternate Business Name
    • Pacific Tire & Wheel California & Chester
    Business Management
    • Mr. Rigoberto Gonzalez, Owner
    • Ms. Isabel Gonzalez, Co-Owner
    Contact Information

    Principal

    • Mr. Rigoberto Gonzalez, Owner

    Customer Contact

    • Mr. Rigoberto Gonzalez, Owner
    Additional Contact Information

    Fax Numbers

    • (661) 327-4882
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: A buyer’s guide to purchasing tires

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/25/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Im not sure if the exact date its not on my invoice but it was a month ago or so maybe a month and a half. I took my 2011 *************** to have an alignment done .I paid $165 for one slightly used tire and to have my car aligned with a 30 day warranty. I remember it was on a Sunday. I waited several hours for my car to be done and I was told to bring it back the next day when the main guy would be in because my front drivers side tier was tilted inward and my steering wheel was turned far to the left. I returned the next morning and dropped off my car and they had it the hole day it was arround 5 pm when I finally was aloud to pick it up. Nothing had changed it was still the same .and I was told then that my strut was bent and needed to replace it before they could align it correctly. . But that I had to have them replace it for another $250 . That I wasnt able to have my own mechanic replace it otherwise my warranty would be void. The part itself new is only $30to $40. Now before taking my car to them my steering wheel was straight and none of my tires were bent inward . But I noticed my car pulling a little to the left .and my tired wearing unevenly slightly. But since taking my car to them my car pulls aggressively to the left and Ive had to replace both front tires twice in the last month witch costs me $100 or more each time. My car bounced all over the road and is hard to keep straight on the road. *** had my mechanic witch owns his own shop Jeremys automotive and repair.look at my car and he says he cant find anything wrong with my struts. My car is unsafe to drive in my opinion. Its worse now then it ever was before I took it to pacific tire. They wont fix it unless I pay them additional money and refuse to give me my money back. Im a single woman working at gas station and Can not aford to not have my car . I will loose my job if I cant get to work. And paying $100 or more ever few weeks for tires is putting me behide on all my bills. Please help me.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB Serving Central California & Inland Empire Counties

    BBB Reports On

    BBB reports on known marketplace practices.

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