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Find a Location

Robinson's Movers has 1 locations, listed below.

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    Business ProfileforRobinson's Movers

    Moving Services

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    845 N San Gorgonio Ave, Banning, CA 92220-2425
    BBB File Opened:
    7/19/2016
    Years in Business:
    10
    Business Started:
    1/1/2014
    Business Started Locally:
    1/1/2014
    Business Management
    • Laron Robinson, Owner
    Contact Information

    Principal

    • Laron Robinson, Owner

    Customer Contact

    • Laron Robinson, Owner

    Industry Tip

    BBB Tip: Hiring a mover

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/11/2021

    I am VERY disappointed. They damaged my washer and dryer, by dropping them.  The dryer, I witnessed slide off the ramp of the moving truck, because his two movers were acting like lil children, arguing all day, and the man on the bottom had not secured hold of the dryer before the man on the top released it. I witnessed this and was left with a huge dent on the dryer pedestal and scratches on the glass door, he did take of $75. The dryer still works. The washing machine was dropped as well, although I did not see it happen. There are scratches on the glass and metal around the door as if something was scraped on the ground and a huge dent on the front where the door closes and another huge dent on the the left side of the washing machine pedestal. The lock no longer works and so I can't wash my clothes. My other items are damaged when I unwrapped to unpack them as well. They also broke my glass table top; there is damage to the bottom of my four month old sofa set. I was not going to make a big deal of the other items,  but Mr. ******** before leaving, stated he would order the part for the machine (because the door no longer locks) and when it came in he would fix. This was on 11/19/21 and he has not follow through on his promise. I now have to spend close to $300 to fix the lock for the door and live with the dents and scratches...my washer and dryer was only three years old and I paid good money for them. I will never use them again. ***** ********* is NOT a person of His Word. He is just a person with empty promises and bad business running practices. Also alot of stuff that should have been brought into the house and upstairs, was left behind larger items in the garage. They performed a sloppy and incomplete job. I have never had a move where my stuff was this damaged. Overall, I am very, very disappointed and now furious to see the damage to the washer. I have been not able to do my laundry for almost a month/repair is $300.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Jon F

    1 star

    07/17/2022

    They showed up with 1 less mover but still wanted to charge 90% of the hourly rate which was going to cost me way more money. Very poor experience on a hectic moving day

    Local BBB

    BBB Serving Central California & Inland Empire Counties

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