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ComplaintsforFlyRyde Automotive Lighting
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Complaint Details
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Initial Complaint
07/26/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Purchased a pair of headlights from ***** ******** (owner of FlyRyde) on 12/8/2018 through back and forth E-mail. Agreed price was $8,070.00. Offered a deposit of $3,000 to help his family through Christmas, deposit was paid. ***** was supposed to build a custom pair of headlights. After several months of no action, I followed up on 2/25/2019 to inquire about progress. No response. Numerous follow-up attempts later I finally got a response on 3/20/19 indicating that he would build my product soon. In May 2019, after receiving no more communications from Chris/FlyRyde I requested a refund of my deposit. ***** promised to provide a refund of the deposit. He was then impossible to reach for a full month. On 7/1/2019 I got another email apologizing and promising to pay me a refund as soon as another customer makes a deposit, a gigantic Ponzi red flag for me. After several follow-up emails, calls and texts, ***** made several apologies and promises to pay, however, not even a single penny has been refunded since then. Attempts to reach ***** are impossible - he has scrubbed his contact information from the web, and does not reply to emails or attempts to reach out through the contact forms on his various websites. I want my deposit back. Lots of promises, lots of admissions of money owed, no money sent. I want my money.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.