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ComplaintsforErick's Used Cars
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Complaint Details
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Initial Complaint
09/17/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Purchased a used box truck from ****'s used cars August 22, 2022 after test driving truck a light on the dashboard come on ***** we were told that would get repair within a day or two after us purchasing the truck. We picked up the truck two days after signing our agreement light came back on a couple of days after picking up the truck from shop we were told to take it back to the shop as they requested after two or three days we picked up the truck after having truck for a couple days light comes back we're told to take truck back to the shop where it's currently there as of September 16th 2022. Throughout this whole process I've been in communication with the finance company and the dealer I've asked both parties if they could delay the payment which is due September 22 reason we have not had the vehicle in good working conditions. According to finance company the only way they could change payment date is by redoing the contract witch only the dealer can do the dealership who is ****'s used cars is saying there's nothing they can do. I would like to see if there's anything we can do ?
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BBB Rating & Accreditation
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.