![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforBelmont Place For Seniors
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/06/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
This business is an senior apartment complex. My aunt rented a unit from them for over 10 years. When the management changed, the seniors' social activities were revoked or restricted. Further, the new manager has a relationship with a "care giver" who is isolating her "clients." This relationship is evident by the lack of action taken on the part of management*******when the "care giver"**** *********isolates her "clients" from friends and family. Specifically, ******************************* adopted aunt was diagnosed ******************** *****her niece by marriage who had been handling all finances for the time that our Aunt ****** was therewas convinced to hire **** as a caregiver. ***** and ****** had already enrolled in hospice. Shortly before being hired, **** bad-mouthed and lied about ******'s housekeeper **** who had also been her son's friend and house mate. So **** was fired and no longer came to visit and clean house and do laundry. Shortly after being hired, **** started to bad mouth and tell lies to ****** about her family and friends convincing ****** not to see any of us. **** changed ******'s bank account so that **** became a co-signer, she also changed the lock on her door, changed phone numbers, and would not allow any visitors. **** also dismissed ******* and refused ****** being taken to the hospital when she developed open sores. ****** died this morning, alone. We, her family and friends, would like to see that this does not happen to another family.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.