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ComplaintsforPurrfect Auto
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
04/01/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unresolved
Charged me***** and blew my head gasket basically. The vehicle went in running to replace the PCV valve which he did and never called to tell me the compression in the motor was bad, continued to replace the valve and once started the vehicle filled the shop with white smokeBusiness response
04/29/2022
Business Response /* (1000, 8, 2022/04/29) */ we have no record of this person here. i think she has the wrong store. i tried to contact her but there was no answer. Consumer Response /* (3000, 11, 2022/05/06) */ (The consumer indicated he/she DID NOT accept the response from the business.) I will send a copy of the invoice and my hood will not open now. He messed my vehicle up royally ! The invoice may be under my maiden name ***** ****** **************, it's a small shop so I'm sure he hasn't worked in that many of that exact vehicle to not know he worked on it.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.