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ComplaintsforReversal Solutions, Inc.
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Complaint Details
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Initial Complaint
10/14/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I purchased the product I had the previous version of the DREAMSPA and was hoping for a significant upgrade to the system. When I chose to return the product I received only a portion of the amount that I paid as the owner of the company came up with a number of surcharges and when questioned on it said that the item had been received back damaged. She had not mentioned any damage in several previous emails and had not contacted the returning courier service company regarding any damage; I doubt that there was any damage. It was a long difficult process to get a partial refund. I was charged for 3 shipment fees which my invoice states was free shipping and their return policy states free return shipping. I am entitled to a refund of the difference between what I paid **** and what I was refunded *******
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.