ComplaintsforSomatica Institute
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Complaint Details
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Initial Complaint
05/12/2023
- Complaint Type:
- Order Issues
- Status:
- Resolved
I have signed up for the Somatica program. I completed the basic training and do not feel comfortable/desire to complete the advanced training. I reached out to request cancelation more than 45 days before the start of the advanced training and was told they will not cancel and that I would have to attend. I do not feel comfortable attending the training as I feel that the program is encouraging people to practice therapy without a license and will not use the training in my professional environment.I attempted to resolve with the company and they refused my attempts to resolve.Business response
06/03/2023
Please see attached contract. ******************* signed up for the full training and agreed to pay the full tuition. The contract she signed was for the complete training so, when she emailed to quit the training, we informed her that she was legally obligated to continue paying. She has since stopped paying and we are not pursuing further action.Customer response
06/05/2023
Better Business Bureau:
I have reviewed the response made by the business in reference tocomplaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
*******************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.