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ComplaintsforTop Dog
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Complaint Details
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Initial Complaint
06/28/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Sometime in late February-Early March I ordered a Nuzzle Pillow from an organization named Too Dog. When I didnt receive the pillow I began to communicate to them and they have continually started that its on back order but now its end of June and I have not received the item. I have paid for it but they say I havent.Customer response
07/11/2022
From: ************************* <******************>
Sent: Friday, July 1, 2022 4:32 AM
To: info <************************************>
Cc: ************************* <******************>
Subject: Complaint #********Dear Sir/Madam, I have filed a complaint regarding a companies named Top Dog for a nuzzle pillow that I ordered a number of months ago for an advertised price of $49.99. Today I noted that a charge was made to my account in the amount of $146.73. I have asked the company(via email) to return my money and cancel the order. I have also communicated with my Bank to ask them to stop payment of this amount. I have attached a copy of the companys advertisement which reflects the amount of the product I had ordered months ago.
Thank you for your assistance to this matter.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.