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Customer ReviewsforAugusta Precious Metals
103 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Edward M
3 stars06/29/2024
Wow, I was really hoping to open an account with you. I have an old *** account my employer dropped and no longer uses, because they went with another company, with $10,000 in it and was hoping to transfer it to you. I'm looking for a **** gold *** that I can make monthly after tax donations to and after doing research, I really thought I had found the right fit. That is until I visited your website and the chat representative told me I needed a minimum of $50,000 to open an account. Not everyone has $50,000 to plop into a new account. Oh well, so much for trying to start a new *** account with **********************. Guess I'll just keep looking. I gave 3 stars only because everything else I learned about your company seemed worth it.Review from Steven L
5 stars06/28/2024
I have been doing some research on different companies to open up a precious metals backed *** and Augusta by far have been the most educational and transparent about the process.I just finished the purchasing of precious metals through August. Everything went really smooth and seamless. ****** explained everything step by step and guide me through the whole process. They made it very easy and had answers for my questions.Review from matthew h
5 stars06/19/2024
Augusta has a fabulous methodology to onboard and educate new-comers (me!) to precious metal IRAs. Every one of Augusta's employees inspired trust and displayed patience and were pleasant to work with. I immediately felt comfortable with them overall and understand why their reviews are positive. I will continue to work through Augusta for all metals related investments.Augusta Precious Metals Response
06/26/2024
*******, it's great to hear you are comfortable with the team here. I believe you can see how dedicated we all are. We love helping people get this advantage for their retirement savings. Call on us anytime--we'll be here for the entire lifetime of your account to help.Sincerely,*************************, CEOReview from Kay N
5 stars05/03/2024
We have recently decided to invest in precious metals and reviewed and investigated many companies. Augusta Precious Metals was the only one who provided an online learning tool for prospective clients. It was in depth and answered our questions as well as educated us on the process. **** was the individual who initially introduced us to the company. He was well versed in not only the process of investing but the need to educate the client. I cant say enough about **** and his professionalism. His demeanor of no pressure and education of the client about the product was the reason why we chose this company. No other company offered this. The other individuals helping us that deserve a thank you were *****, ****** and *****. All highly professional and made the process of transfer and investing simple. I would 100% recommend Augusta Precious Metals to anyone considering diversifying their *** with precious metals. They do not rely on gimmicks or incentives to sell their company just honesty and putting the client first.Augusta Precious Metals Response
05/17/2024
I'm thrilled to hear about your positive experience with our team, ***. Thank you very much for taking the time to share your story. As you know, helping people get the information they need and making the process smooth are our greatest goals. It's gratifying to know that it's working for the benefit of our customers. We look forward to being there for you over the entire lifetime of your account.Sincerely,*************************, CEOReview from Kelly S
5 stars04/16/2024
I just rolled over a portion of my 401k for the second time with Augusta Precious Metals. Working with *** is such a pleasure. Their staff is extremely personable and knowledgeable, and this is so important when making these types of decisions. I truly look forward to my interactions with the *** family. They continue to take great care of me, and I remain confident that I chose the right company to help manage my precious metals investments.Augusta Precious Metals Response
04/23/2024
*****, we are thrilled with your very generous review of the team. It has been OUR pleasure to work with you. Our goal is to remove obstacles to achieving your vision of a smart financial future through these alternative assets. We'll be here to support your account for the duration, so please don't hesitate to call on us.Sincerely,*************************, CEOReview from Jim Z
5 stars02/21/2024
Presentation was very beneficial to me as I had no experience with precious metals. Answered every question I had. No pressure to purchase.Augusta Precious Metals Response
02/23/2024
***, so happy to hear we could share valuable insights with a first-timer like you. It's important to us to provide information without pressure. We hope you'll call on the team to help anytime during the entire lifetime of your account.Sincerely,*************************, CEOReview from James B
5 stars02/20/2024
I am a reasonably sophisticated metals buyer looking for the best home to rollover my wifes modest 401K.We have found it in Augusta Precious Metals. Their online webinar was accurate, informative, and professionally presented.Augusta Precious Metals Response
02/23/2024
*****, thank you for your positive review and for trusting us with your wife's 401(k) rollover. We're glad the web conference served you well. Our team is here for support over the entire lifetime of your accounts.Sincerely,*************************, CEOReview from Gil E
5 stars02/13/2024
People and information are excellent. All questions were answered and very professional.Augusta Precious Metals Response
02/15/2024
Thanks so much for your kind comments, ***. We are fortunate to have built a great team, and we're committed to getting you the information you need throughout the entire life of your account. We are here to help.Sincerely,*************************, CEOReview from Elvin D
4 stars02/01/2024
I would recommend anyone new to the process and considering a self-directed gold *** to participate in Augusta Precious Metals' web conference. It is informative and concise. I did not feel any sales pressure and was able to pause and ask as many questions as needed to get clarity. This is not the only firm that I have been researching but has thus far been the clearest regarding their process and fee structure.Augusta Precious Metals Response
02/15/2024
Hello, *****: That is great to hear ... thanks very much for your compliments of the team. "No pressure" is our motto from start to finish. We also want you to know we will be available for the entire life of your account. Let us know how we can help.*********,*************************, CEOReview from Nichole W
5 stars01/19/2024
Very thorough in explaining everything and paused to ask if we understood along the way. The process took a bit longer than expected, but I appreciate the amount of information they communicated. The actual process to transfer over an older 401k was smooth. Overall, would do again!Augusta Precious Metals Response
02/15/2024
*******, thank you for your comments and positive review of your experience with us. It can take some time depending on each situation but we work hard to streamline everything as much as possible. Don't forget we'll be here even after your purchase -- for the entire life of your account -- to help you as needed.Sincerely,*************************, CEO
Customer Review Rating
Average of 103 Customer Reviews
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