Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Beverly Hills Spa Center has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer ReviewsforBeverly Hills Spa Center

    Spa
    View Business profile
    View Business profile

    Star rating
    10 word minimum.

    You can use up to 2000 characters

    Provide Your Information to Leave a Review

    Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

    All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

    This is automatically determined using your first name and first initial of your last name.
    How would you like to confirm your review?
    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Verify your phone number

    Enter the 6 digit code sent to the phone number ending in undefined

    If you have not received a code within 2 minutes, you can re-send it.

    18 Customer Reviews

    Sort By
    • Date
    • Highest Rating
    • Lowest Rating
    • Review from Mandy G

      1 star

      08/28/2024

      I saw their ad on ******** and thought their price for a facial was reasonable. When I arrived, they took my before and after pictures. They edited my before picture to make me look older and also altered my chin to make it look droopy. Following this, they engaged in a hard sell that made me feel uncomfortable, as if I was being scammed. They initially quoted a price of $8000, which was then dropped to $4000 because the person said she liked me. This made me feel like it was more of a scam. I would not advice anyone to go there.
    • Review from Anne S

      1 star

      01/17/2024

      This is a dishonest establishment. They are very positive at first when there is hope for sales. I have no complaint about the products themselves and the facials I had were average, but the sales efforts are unbelievable. They have not fulfilled their contract (refills, facials, etc) and when I refused to purchase another package, they became unavailable to finish my remaining facials. I have been cancelled on over six times and the interaction became disrespectful on their end. The sales pitches borderline on abusive. I'm embarrassed to have been talked into purchasing the first package and promised a deal because they wanted to "use me as a model".They use a sales tactic where they show you before/after photos on their phones. But they forget what they show you and will tell a different story the next time about the same photo. One week, the led wand will work wonders for my mature skin, the next week it is said to be useful for only maintenance or younger skin. So many details like this where the stories are ever-changing and they will say anything to make a sale.
    • Review from Ron H

      1 star

      12/31/2023

      12/29/23, Shame on Me!!!Thought I was too smart to be scammed. But the +voupre Spa at ****************, got me. Everything you read in other reviews about the company and sales tactics is right on. Even to the salespeople compliments on my shoes, (my salesperson, use my 5 years old shoes, "Wow good looking shoes, where did you get them, all to settle you in, now you're in the demo chair and the pitch begins. They work on the older generation, so I'm told, My salesperson said he was from ******, and his parents were still over there, (true????) so of course we talked about that). Other reviews suggest the salespeople are here on Visas, which as a complicated tax structure. The Salesperson quoted me a price, and we negotiated, down. (They work strictly on commission, (so I read). They charged my card $40 over what I thought we agreed on.( this is my fault for not looking at the sales receipt) as I became ***********'s best friend) The dermatologist recommended, sure, the lady that owns Voupre is a Dr. of guess what dermatologist. Oh and another note, while in the store, there was another customer, working with one of the other salesmen, I saw her later while in the mall and talked to her. "She bought the same product i did for $50. less) Bottom line, read before you enter this store, But also ask yourself, with all the complaints, reviews, BBB checking them, out, and lawsuits against the company, " Why is ****************, DePeres **, not looking into this and watching out for its faithful mall customers interest. Interesting. Full Disclosure, I am to blame for not looking into this product and company, before spending hundreds of dollars.; *********** did not break any laws that I know of, this is only a review.
    • Review from Michele T

      1 star

      12/27/2023

      Biggest ripoff Ive ever experienced. I think the City of ******* Hills should remove them immediately. I went into the room with THE BEST. However when I was there two and half hours earlier another guy was THE BEST. IT started with I dont even have this magical machine in stock. You can only be placed on a waiting list and its $8000. And ended with one in my hand for $1100. This is the most egregious sales pitch EVER. Im going to complain at much as I can about this company.
    • Review from Lisa P

      1 star

      12/20/2023

      Average product at best. Definitely agree to scam methods for sales. In ********, **, they are now under investigation by the state due to sales claims/excessive and unauthorized charges. So, save your $$ and avoid this place. Their product is no better than whats available at any ***********************.
    • Review from Charlotte D

      1 star

      12/16/2023

      THE WORST,I can relate to all of the negative comments. They have a system of bait and switch. They pulled me in. I was in a rush and they kept pushing relentlessly. I had 3 of the sales people. I finally bought some of the product which I did NOT want to get them out of my face, they would not let me leave the store. I have never used the product I bought, realized I couldnt get a refund. Total waste, they got me for $2500.they This place should be shut down!
    • Review from jill f

      4 stars

      10/16/2023

      I love **** and ****. They are very professional at what they do. Deserve a better place to work
    • Review from David W

      5 stars

      10/11/2023

      GREAT AMAZING PRODUCT! I read some of the negative reviews bellow, and regardless of pricing and sales techniques, I thought the product and the results were AMAZING!! I too had a sample of the cream on my eyesI asked her to do both eyesand the results were incredible and lasted all day long!! Yes, its an expensive product, but Im guessing a lot less expensive than plastic surgery and the results are so incredibly great! Good products are expensive. Amazing products are even more expensive. Now I am doing research on the ingredients, which is how I stumbled on this article. Is something so effective also safe to use? So far, from what I read, it sounds like a pure, good product. Regardless of price, Im just surprised I havent heard more about this product before. Its definitely worth trying!
    • Review from Natalie H

      5 stars

      08/08/2023

      I had a great experience at VouPre Spa! I was greeted with warm smiles by their beauty reps. **** went above and beyond to ensure my comfort. Overall, a very good experience. The people there seemed to know their stuff, and felt knowledgeable. I would definitely recommend it.
    • Review from Jessie W

      5 stars

      07/28/2023

      VouPre Spa's Thermal Collection 3-step set is a total game-changer! My skin feels so refreshed. I would recommended it for a natural skincare boost.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.