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            • CandyStore

              9190 W Olympic Blvd PMB 269 Beverly Hills, CA 90212-3540

            Business ProfileCandyStore

            Wholesale Candy

            Contact Information

            9190 W Olympic Blvd PMB 269

            Beverly Hills, CA 90212-3540

            Get Directions

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            A-

            This business is not BBB Accredited

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            Business Details

            Location of This Business
            9190 W Olympic Blvd PMB 269, Beverly Hills, CA 90212-3540
            BBB File Opened:
            1/3/2022
            Read More Business Details and See Alerts

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/03/2022

            Complaint Type:
            Delivery Issues
            Status:
            Resolved
            On September, XX XXXX I placed a candy order for a company party with *************** No confirmation email was ever received. They took payment in the total amount of ******* Order was never received. Called the number ************ and only option is to leave a message Emailed 3 times ****************************** and I have not heard back
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            Read 1 More Complaints

            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Nicki P

            03/09/2023

            I ordered a $50 order from this company and for some reason ***** delivered it to the wrong address that I no longer live at BUT on my shipping address, that was not the address listed. I contacted CandyStore about this issue, they responded once saying my item was delivered, which I know it was BUT to the WRONG ADDRESS.I replied and replied and replied and they started ignoring me and my request. I sent them the photo of my order and the shipping address that it was supposed to be shipped to and still have not received a response. They are ignoring my continued request to resolve the issue and either get another order sent to the right address or return my money.The new owner's at the home obviously kept it because I tried to reach out and no response as well. I even contacted the realtor which they gave me the persons email address and I reached out and silence which leads me to believe they opened a package that didn't have their name on it and kept what was inside.I just want it resolved and to complain about this company ignoring customers who have paid money for their items to be ignored and not get their money back. I want my money back! I will NEVER ORDER FROM THEM AGAIN!

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