ComplaintsforArchangel Michael Auto Group, Inc.
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
02/23/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I bought my car back in October with a down payment of 1000. I was promised a working car with minor detail and exterior damage. I spent about 2/3 k on the car thats including the down payment, monthly payments and paying out of pocket to try and fix the issue they ignored. I had taken the car back to them within a week because engine light had came on. They ignored my concerns and what I said the car was doing and only did an oil change. I then tried to get in contact with the man who sold me the car and the dealership and Ive been ignored since. I had called again about a week ago to speak with someone I had gotten through and I had found out the man who sold me my car doesnt even work at the dealership, and he never did. I was lied too and had my info taken by someone random. I was given false news I also dont have any documents. I was given basically blank copys I was told printer was down and Id get an email with my copys. I never received those.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.