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ComplaintsforIchiban JDM Import Motors
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Complaint Details
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Initial Complaint
10/04/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
date of transaction: August 31,2021 Total spent on item : ******** Invoice number: ****** I purchased an engine for my fathers truck, i specifically asked for a vg33E engine which they said they had and they will deliver, they delivered the wrong engine. What they delivered was a vg33 engine, the components such as the alternator, serpentine belt, ac compressor and ect, are located on different locations when compared to the vg33e engine. I have made many attempts to get a refund or to get the correct engine delivered (vg33e). But they say to make my own customization on the engine or pay a 20% restock fee. I have also tried to get a hold of the owner of the company but they never returned any of my calls. Its been over a month and they still have not solved the problem. I just want my money back because this has taken a toll on my finances and time.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.