Customer ReviewsforRia Money Transfer

I had a transaction with a RIA money transfer inside a ************** I won't give the transaction amount for privacy reason. Although, when I used the services of this *** I was not fully knowledgeable on how to use the money transfer system. Because I misplaced my confirmation number, they completely took my money and I was not able to get my money. It shouldn't work like that. I feel like it was a set - up or some kind of fraud/scam in *****! Because if you have money sent to you in the system there has to be a record of that. It should not just disappear into thin air! NO I have never heard of such a money transaction It doesn't matter if I could not recall my reference number. My name should of been in the system to verify and validate any incoming money transfers from the sender and or the receiver. NO, if's and or butts about it. You can't just take people's money like that!

10 days ago, I attempted a legitimate transfer with full documentation proving its legitimacy. *** canceled the transfer and closed my account with no reason given. I emailed them twice and received no response. 10 days later, they still have not refunded my money. I will likely have to involve an attorney to have any chance at getting my money back.Avoid *** at all costs...literally.

My beneficiary has not received their money and I have been calling everyday for 9 days, with no resolution. They use email to get a response from their pick up stores and they claim the store has been unresponsive to their requests. I will continue to call till this issue is resolved but I recommend no one else use their service. This is so ridiculous how can it take this long to get a response.I had to send another transaction using western union instead and I had no problems.

Worst for business they canceled me with no cause, not explained just lie every one dont know what to do.They just told me I was block because security reason even when I send all my info.Shouldnt do business in *******.

The worst experience in my life. The money transferred was so tough to locate where to pick it up that I did about 10 locations before to understand that at ******* is the best result to receive the money transfer. The other locations that were indicated as pick up and transfer didnt have any pick up availability and therefore when you go to those small *** point of service like a mechanic guy who has a distressed desk, a candy guy, a chinese fast food, etc, they all have no money to give you for the transfer you suppose to receive with the code you got from the sender. As a recipient you have no chance to get any result if you dont go to a ******* which it was not mentioned besides locations like ***** and others and eventually *******. Ria ****** care about recipients, they care only about transfer and keep your money as long as they can to play with your money on short terms loans they do on the financial Market. When I went to ******* finally from my location in ******************, I did another 50 miles to get there and then ******* said that I have to call *** and talk to an agent there because they blocked the money that my mother sent to me. I called and after **************************************************************************************************************************************** terms of security, I gave them the code, the name of the sender, my name, my driver license, my phone number, the phone number of the sender, what is the reason of this money!!! That was so intrusive and very strange, even after this and after 150 miles of running from locations to locations, they still didnt want to release the money. After 3 days trying with my mom calling them through the *** at there location, the person at my moms location said this is very unfair and he said that he has this issue many times and hes stop working with *** too. The computer location where my mom sent me the money said that h*** refund my mom the money. THE WORST EXPERIENCE EVER!!

I had $1000 removed from my checking account even though I have never heard of ***. It was out and out fraud. My bank is investigating.The worst part is, as a retiree on SS, it ******** my account by $500.

I sent money but was not deposited to the correct account. Keep calling and on the phone every day over half-hour was given ticket #******* .They are incapable of solving issues and they don't care about customers. When you call they give you false hope. Warning ?? ?? ?? Don't use their service. They are complete scam and greedy who doesn't care about the other end.Don't fall for trap.

A customary practice of holding onto new money transfer for over 72 hours which was taken from my **** of America account then they cried fraud

Fraud committed fro my debit card although I have my card with me. The transaction leads back to this location in ********** and I am all the way in Sylmar. Did not receive any notification to verify purchase. Seems to me like they do not properly verify customer information when making transactions. Be careful as I have not used Ria ******************** in two years.

So frustrating to deal with *** (virtual assistants), if you have issue(s) after a transfer has been made. Very time-consuming. The telephone no. found in RIAs profile rings but it does not pick up, call ended shows on your phone, thus, you have no recourse but to go back to chat with a virtual person. Chats with a virtual person does not work if you have a specific situation which does not fall under their pre-formatted selections to choose from, thus, you go around and around with them! And oh, while you are still typing your message / response, they ask if youre still there and quickly drop you, in which case, they do not get the full content of why you are calling.