ComplaintsforDot Studio
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Complaint Details
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Initial Complaint
11/12/2021
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
This company has illegally charged my debit card without my authorization as I do not have any accounts with them. I have made 3 different attempts to contact them for a resolution and all attempts have gone unanswered. The dates of the charges were as follows: 9/12 - 7.99 10/12 - 7.99 11/12 - 7.99 I have just asked them to refund me and stop the charges and they have not even responded. That is all that I am asking be doneInitial Complaint
10/26/2021
- Complaint Type:
- Order Issues
- Status:
- Answered
this company bills for impact wrestling where I would let my subscription run out so my Capital One Credit card would now be billed in which it still was billed along with my Apple Pay payment card which is my APPLE CARD Goldman Sacs Card when I signed up for impact wrestling again through the appBusiness response
12/06/2021
Business Response /* (1000, 19, 2021/11/23) */ Please note that we are just the processing server for this and the Customer needs to contact Impact Plus to cancel subscription. There number is (XXX) XXX-XXXX. We have notified Impact Plus of this customer as well for cancelation of service but they should reach out to them directly.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.