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Find a Location

Fit! has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Fit!

      741 N Lake St Burbank, CA 91502-1619

    Business ProfileforFit!

    Gymnastics Classes

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    741 N Lake St, Burbank, CA 91502-1619
    BBB File Opened:
    3/14/2022

    Customer Complaints

    8 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/06/2023

    Complaint Type:
    Delivery Issues
    Status:
    Resolved
    I ordered a Fit! home gym (Receipt #XXXX-XXXX) (Order ID XXXXX) for ******* on November 14, 2022. When I ordered, the estimated shipping date was two weeks. 46 days later, I received incorrect items. The Fit! Home Gym ships in two pieces: 1 platform and 1 set of additional pieces. Instead of these two pieces, I instead received two platforms. I reached out to Customer Support at ********************** on December 29. I received a reply on January 1 telling me that their warehouse manager would take care of things. Five days and two follow up emails later, they have failed to respond to emails. Additionally, I have posted comments on Fit!'s social media accounts to complain about the lack of communication, only to have them deleted.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Humberto J

    1 star

    05/24/2022

    BUYER BEWARE. The Fit! Home Gym team advertises on instagram for their pullup bar/dip station/home gym. There are several people (myself included) who have been waiting on their shipment for months. To start, I never got a confirmation that my order was received - though I saw the $400 charge reflected on my card. Their site says estimated shipping is between 4-6 weeks. I reached out at week 8 and they confirmed they received my order and let me know it would be another month. I reached out at week 12 and sent me a fedex tracking number. The tracking number said the label had been created at week 11, and at week 14 still shows no progress (so they created it just to have it look like it was shipping, while that's not actually the case. They've done a great job at hiding any reviews of their product/service online and their instagram posts never have comments because people complain about the wait times and lack of clarity - and they promptly delete the comments.

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