![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforFrasco Inc.
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
05/06/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Unresolved
This person will not stop contacting me, my sister, and harassing multiple other non-relevant parties regarding a private claim with an organization not related to us. I have not worked there, my sister has not worked there, there are eight emails being included on mass messages harassing them about someone else's business. We've tried blocking and they continue to reach out.Business response
05/21/2024
We were working directly for our client who is providing a service to this complainant that requires the complainant to participate in a yearly interview. We spoke with the complainant and provided them with the client information but apparently they were not able to accurately explain this to their children. Our client has since seen the complainant in person and we have closed our file and no further contact is necessary.
Customer response
05/21/2024
Complaint: 21666298
I am rejecting this response because: they contacted people who were not relevant to the circumstance and continuously harassed them and only are now saying that because of blocking and a complaint. I want this to be officially documented as harassment and unnecessary contact. Children are not relevant parties nor is it anyone's business or responsibility to be looped in or constantly contacted about something unrelated.
Sincerely,
*****************************
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.