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ComplaintsforLa-La Land Records
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Complaint Details
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Initial Complaint
06/22/2022
- Complaint Type:
- Product Issues
- Status:
- Resolved
Date of Transaction: May 23, 2022 Date of Mailing: May 25, 2022 Today's Date: June 22,2022 Tracking #: ************* (at **************). Canada Post has been waiting for item for 3 weeks now. Cost: $60.98 USD Invoice #: ***** PayPal Transaction ID: ***************** Item Description: *********** "The Thin Red Line" soundtrack - 4CD Collector's Edition Company email contact: ****: (*********************) I contacted **** several times by email, but he never replied. I emailed LaLa Land Records 4 times, since the item clearly is lost in the mail. This company has not responded to any of my client questions. We are now past the 20 business days for expected mail delivery between California, USA and Toronto, Canada. I would ask LaLa Records to please replace this item so I can receive the item I purchased from them.Business response
07/05/2022
Consumer Response /* (2000, 6, 2022/07/04) */ They have issued a replacement to me. This case is now resolved.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.