ComplaintsforKeep on Trucking insurance services inc
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Complaint Details
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Initial Complaint
02/06/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
Insurance broker quoted me $25000.00 for 1 years Insurance I paid a down payment of $5161.00 on 1/17/23, and was told it would take 4 business days to bind. On the 5thday I contacted them and was told that the policy was going to Cost $43618.00 instead. I decided not to use then and asked for a refund on 1/26/23 and was told it would be refunded in 24 to 48 hrs. I contacted them on 1/30/23 and was told they only count 8 hrs every day to equate to the 24 to 48 hrs. Now on 2/6/23 still have no refund and no answers. Very poor business practices.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.