ComplaintsforAmazon Networks
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
05/24/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On March, 2024, I purchased two (2) RING Stick Up Cameras with Solar Panels. One camera works just fine. The other RING Stick Up Camera and Solar Panel uses battery power for motion but will not recharge to 100%. I called RING many times and each time I called them, they only give me ONE troubleshooting step at a time. Every time I called RING, I have to call their contractor, Ontech, to do one troubleshoot at a time. This has been going on for almost two months now. **** refuses to replace my camera and solar panel. **** refuses to give me my refund because they made me waste a month troubleshooting LONG enough for me to not be eligible to get my refund. RING STOLE MY MONEY AND GAVE ME A BROKEN CAMERA AND SOLAR PANEL. The RING ********************************************* is THE WORST. STAY AWAY FROM RING. RING IS THE BIGGEST REGRET OF MY LIFE. TERRIBLE CUSTOMER SERVICE.Initial Complaint
09/20/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I bought some baby tennis shoes which were the wrong size I sent them back the same day I received them took it to *** store they sent it to AMAZON and I bought another pair bigger size. They sent me a letter saying they would be sending a refund of ***** and I spent ***** those shoes I tried several times to get in touch with them twice by email and twice by phone. I have yet to see a letter of explanation nor a refund of any kindInitial Complaint
06/07/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I am an Amazon buyer, and I was unable to log in to my account due to unusual activity in my shopping account. But I never had any unusual activity, so Amazon reinstated my account and received an email on May 17th from the team of account specialists telling me that my account was reinstated. After receiving the email, I am very happy that I can log back into my account. But unfortunately, I got another email, on May 24th, that the Amazon team decided to close my account. It's weird, I don't have any issues, but my bill keeps going back and forth from being locked and restored and closed. This makes me very angry, it affects my shopping, I want my account to be reinstated in the Amazon team. Otherwise I think the Amazon team may violate my privacy, my Amazon account contains a lot of my personal information and credit card. So please restore my account immediately. My account is ****************Initial Complaint
06/05/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Dear Amazon team, I am an Amazon seller, my seller account cannot log in due to unusual activity on my shopping account.But I have never used my buyer account,I appealed to Amazon to restore my account on May 16, and on May 17 I received an email from account specialist team,the email told me that my account has been restored. After I received the email,my account has been hacked,and my account and account email were unable to log in.Now I have found my account email through my mobile phone number, but my Amazon account cannot be logged in again. So I hope Amazon can restore my account, this account is very important to me, due to the account can't log in, I can't operate my store normally, which caused me a great economic losses.When my account is restored, I will change my password ************ Enable two-step verification at the same time. My account is ****************
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
4 total complaints in the last 3 years.
2 complaints closed in the last 12 months.