At-a-glance
Related Categories
Overview
Business Details
- Location of This Business
- 330 Primrose Road Suite 412,, Burlingame, CA 94010
- BBB File Opened:
- 3/10/2022
- Years in Business:
- 5
- Business Started:
- 5/16/2019
- Business Incorporated:
- 6/3/2019
- Accredited Since:
- 12/7/2023
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of 02128983 for this business, issued by Bureau of Real Estate. The expiration date of this license is 10/14/2024.
These agencies may include:
Bureau of Real Estate
1515 Clay St Ste 702
Oakland CA 94612
- Type of Entity:
- Corporation
- Number of Employees:
- 55
- Alternate Business Name
- Aven
- Business Management
- Ms. Auguste Goodell, Operations Manager
- Contact Information
Principal
- Ms. Auguste Goodell, Operations Manager
Customer Contact
- Ms. Auguste Goodell, Operations Manager
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
36 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
06/25/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
Customer Reviews
7 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Tariq M
07/03/2024
![](https://m.bbb.org/prod/ProfileImages/2023/0ab958de-6f72-4859-bd53-4f96a74c70fb.png?tx=w_46)
Aven Financial, Inc. Response
07/06/2024
Hello *****,
We are sorry to hear that the final offer you received was not to your satisfaction. Aven's bank-standard underwriting system is fully automated and generates an offer based several factors and not on home equity alone. The offer generated by our automated underwriting system is based on an applicant's income, equity, credit, and debt obligations. The credit limit or rate offered cannot be modified.
Applicants have 30 calendar days to accept the offer and finish signing, after which the offer will expire. If you have further questions, please contact us a *********************************** Thank you!
Regards,
Aven Support Team
Local BBB
BBB serving the San Francisco Bay Area and Northern Coastal California
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