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          Additional Information

          Topper Fine Jewelers

          View full profile
          Location of This Business
          1294 Burlingame Ave, Burlingame, CA 94010-4128
          BBB File Opened:
          5/31/1995
          Years in Business:
          84
          Business Started:
          6/1/1940
          Business Started Locally:
          6/1/1940
          Business Incorporated:
          8/19/1957
          Accredited Since:
          9/4/2001
          Type of Entity:
          Corporation
          Number of Employees:
          5
          Hours of Operation

          Primary

          M:
          11:00 AM - 5:00 PM
          T:
          11:00 AM - 5:00 PM
          W:
          11:00 AM - 5:00 PM
          Th:
          11:00 AM - 5:00 PM
          F:
          11:00 AM - 5:00 PM
          Sa:
          11:00 AM - 5:00 PM
          Su:
          Closed
          Business Management
          • Mr. Bill Caplan, CEO
          • Mr. Russell E. Caplan, President
          Contact Information

          Principal

          • Mr. Russell E. Caplan, President

          Customer Contact

          • Mr. Russell E. Caplan, President
          Additional Contact Information

          Fax Numbers

          • (650) 348-8201
            Primary Fax

          Phone Numbers

          Website Addresses

          Serving Area
          • Alameda County, CA
          • Contra Costa County, CA
          • Marin County, CA
          • Napa County, CA
          • San Francisco County, CA
          • San Mateo County, CA
          • Solano County, CA
          • Sonoma County, CA
          Payment Methods
          • Amazon Payments
          • Discover
          • Google Wallet
          • MasterCard
          • PayPal
          • Visa
          Refund and Exchange Policy
          • Return Policy
            Our policy lasts two weeks from the date of receipt. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
            To be eligible for a return, your item must be unused, unworn, and in the same condition that you received it. It must also be in the original packaging with all stickers, hangtags, etc. intact.
            To complete your return, we require an original Topper Jewelers receipt, invoice, or proof of purchase.
            Please do not send your purchase back to Topper Jewelers prior to receiving a return authorization. 
            Refunds
            Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Once your return has been processed, your refund will be issued, and a credit will automatically be applied to the original method of payment. This usually takes 4 - 6 business days.
            Late or missing refunds
            If you haven’t received a refund yet, first check your account again and contact your credit card company. Delivery speed can vary from bank to bank. Once processed, it can sometimes still take time before your refund is available for use again. If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].
            Exchanges
            We only replace items if they are defective or damaged. If you need to exchange it for the same item, email us at [email protected] to receive authorization prior to sending your item. Once authorized, send your item to: 1294 Burlingame Ave., Burlingame, CA, 94010, United States.
            Gifts
            If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
            Shipping
            Once authorized, you may return your order to: 1294 Burlingame Ave., Burlingame, CA, 94010, United States.
            You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you are shipping an item over $75, we recommend using a trackable shipping service and purchasing shipping insurance.

          Contact Information

          1294 Burlingame Ave

          Burlingame, CA 94010-4128

          Visit Website
          (650) 347-2221

          Business hours

          11:00 AM - 5:00 PM
          Business Hours
          11:00 AM - 5:00 PM
          11:00 AM - 5:00 PM
          11:00 AM - 5:00 PM
          11:00 AM - 5:00 PM
          11:00 AM - 5:00 PM
          11:00 AM - 5:00 PM
          Closed

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          Accreditation

          BBB accredited business

          Accredited Since: 9/4/2001

          Years in Business: 84

          BBB Rating

          A+

          Customer Reviews are not used in the calculation of BBB Rating

          Overview of BBB Ratings

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