Customer ReviewsforRuby ribbon

I bought 2 demi and 2 cami. I have only had for a few months. Have only wore them a few times each. 1 of the demi's the grips are already peeling off. I called and was told that's normal. I find it hard to believe that it's normal. They are not cheap and was told they are great quality and last years. I definitely wouldn't consider them great quality at all. I would not recommend. They are over priced and horrible quality.

Hello!I'd love to assist you with your concern. I've tried to find an email where you've reached out to us regarding this issue, but I'm not able to locate one from you. Would you mind either providing the date/time of the email you're referring to or emailing us at ******************************** with the following information so we can look into this further? Order number Photos of the defects/flaws Photo of the red Ruby Ribbon Logo Photo of the printed logo inside the item (for cupid only remove this if not Cupid). Photo of the tag inside the item (all items except Cupid, remove if Cupid)Name of the item (if not in the email)Thank you. Sincerely, ************************* Customer Support Manager

I returned the item I ordered and was denied a refund due to the condition of the garment. They sent a picture of the item they claimed was mine. It was faded and had spots. I couldn't even get the garment on so it clearly wasn't worn. I would not recommend them both for their over priced products as well as their poor customer service.

Hello. We hope you will remove or update this review, as the item was accepted for a refund as courtesy. Going forward, please note that all items returned must be in brand new condition as stated in our return policy: ********************************************************************************************************************************** Thank you.

I was gifted a Ruby Ribbon coupon for 50 percent off and was really excited to try a cami as I experience back and shoulder pain due to having a larger bust (M cup at the time). I worked with sales representative ************************* and she assured me that the ultimate line of camis offered great support for my size. This just wasn't true. I sent her measurements of underbust. ******** etc and told her my current bra size and AR her suggestion bought a cami not a demi in a size and style she suggested. When it came it didn't fit at all. I'm talking **** overflow, side **** spillage of several inches and underboob. It was like trying to wear a thong on my b**** instead of a bra. I sent her pictures and asked to return the cami for a refund. She made all sorts of excuses and suggested I try another size. I was a little frustrated but said I would if I could get reimbursed for shipping. ***** good faith I tried again...with exactly the same result. This time the cami itself was loose on my belly, but my b**** were still bursting forth and freeing the ****** all by their little ***** selves. Again I said I was done and asked for a refund and again for the third time she suggested an exchange and swore up and down she woild find one that fit. So I tried a third one...by now you know the story. Ruby Ribbon DOES NOT make camis for bustier girls, that's all there is too it. I'd avoid them if you're bigger than I'm guessing an F cup. Also I never got reimbursed for shipping on the last two camis.

Hello L, Thank you for your review and I'm sorry to hear that you weren't satisfied with the camis you purchased. I'd love to know more about this situation, however I'm not able to locate your name or email address in our system. Was your order placed directly on our website in your name? If so, please email ******************************** so I can look into this further.Please note that the cost of shipping is non-refundable as stated in our return policy at this link: *****************************************************************************************

Their web site is difficult to navigate a password problem and trying to order near impossible. So I didn't place my order. While I like the products I have don't think I'll be ordering anything else

Hello , I'm sorry to hear that you weren't able to place an order recently. We haven't made an changes to the website since you placed your first order 3 months ago, but do plan on making some updates in Fall 2023. We'd love to assist you with placing an order and can be reached at [email protected]. Sincerely, Ruby Ribbon

Ruby Ribbon products have been amazing and I have worn them exclusively for 5 years.

I've been wearing Ruby Ribbon Camis and Demis for 2 years now. The first cami I ever bought (a black Lace) still fits well and has minimal signs of wear (the fabric is a little more relaxed than that of newer camis in the same style but different color). I've probably worn the black Lace over 100 days and washed it 50 times and it is still great! I have a large collection of camis and a few demis that I've puchased and am very satisfied with all of them! I also have several pairs of pants and lots of underwear. I wear the **** Leggings weekly when the temperature is below 70F. I've probably worn each pair about 70 times (washed ***** times) and they still look great and have the same snug feel that they had when I got them. These are by far my most favorite leggings I've every owned!This company has done a wonderful job with all of my returns, exchanges, and defect issues that have occurred over the past 2 years. They are prompt, polite, and professional. I have no complaints.

Thank you for the kind review! We're thrilled to hear that you love Ruby Ribbon.

They have a great product in their camis and demis, but their customer service is TERRIBLE! I paid $90 for some leggings and after 2 wears and 1 wash, the seam has completely ripped out. I sent them pictures, but because it's been over 60 days since I got them they won't replace them even though they are defective. I've spent over $1000 with this company, but I won't spend another dime! I hope someone else buys them and changes the way they do business!

I'm sorry to hear that you received a defective pair of leggings and apologize for any inconvenience. In reviewing our email interaction, I see that we refunded you yesterday. I hope you will consider removing this review, since this situation was resolved prior to this review being posted. Thank you.