Business ProfileforDiscount Plumbing, Inc.

On Friday, February 2, 2024, I called Discount Plumbing to check my storm drain system. They came on February 2, around 11:30am, and did the inspection with a hydro jet. It was not successful. ******, the man in charge, said that a crew would come Saturday at 9:00am to break the ground. Then he made a contract on his phone that estimated the work would be $7987.60, and he wanted a $700 deposit. I gave him my check.No one came on Saturday. At 11:36am, I called ******* phone, but then it cut off. At 11:41am, I called the Discount Plumbing office phone and explained the situation. The man said to stay on the line, and to give him a moment to contact ******. He came back and said that ****** would contact me momentarily. I waited the whole day, but got no call nor text.On Sunday, the water was collecting in the yard. I used my own tools, and opened both sides. After waiting through two days with no contact from Discount Plumbing, I was very disappointed and didnt know with whom I was dealing. I texted the Manager of Discount Plumbing to let them know not to schedule any crew to work on the system, because I had gotten it working.On Tuesday, February 6, at 12:27, I called ******* phone. The phone rang twice, then was silent. I waited one minute, but no one answered. Then I texted Mr. ************************** Chief Executive Officer of Discount Plumbing, explaining the situation. To date, I have received no response.I am 87 years old and have patience, and I trust and respect local businesses.It has now been 72 days. I am requesting to have my $700 deposit returned.Attached are copies of my texts to the Manager and to the Chief Executive Officer.Also attached is a copy of the contract made on ******* phone.