Customer ReviewsforASAP Tickets
3,867 Customer Reviews
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Review from Jacalyn S
5 stars09/04/2024
Midnight was excellent!!!! Discussed all available options and was through regarding booking dates and timeframe.Would recommend ASAP Tickets and definitely Midnight!ASAP Tickets Response
09/04/2024
Thank you for sharing your positive experience! We're delighted to hear that Midnight provided you with excellent service and thorough information about your booking options. Your recommendation means a lot to us, and well make sure to pass along your praise to Midnight.Review from LEROY P
5 stars09/03/2024
Asap tickets is an ****************** They are the real deal. They walk you through everything and make you to understand how it's work. The agency will call you for everything that you need to know. I strongly advise that the World buy tickets from **** TICKET. This is the best agency I sign my name to this statement.ASAP Tickets Response
09/05/2024
Thanks so much for taking the time to leave us a 5-star rating its much appreciated!Review from Anand F
5 stars09/03/2024
******* is just a fantastic in his service, he gave really a good option for our India tickets which is value for money. His knowledge on customer service is commanding. Thank you for having great customer care service !!ASAP Tickets Response
09/04/2024
Thank you so much for your wonderful feedback! We're thrilled to hear that ******* provided you with exceptional service and valuable options for your India tickets. We pride ourselves on delivering top-notch customer care, and it's fantastic to know that ********* expertise made a positive impact on your experience.Review from ONYEKACHI O
5 stars09/03/2024
Easy and convenient service. I am happy though the processASAP Tickets Response
09/04/2024
Thank you so much for your kind words! We're delighted to hear that you found our service easy and convenient. Your satisfaction is our top priority, and it's great to know that the process met your expectations.Review from Roberto L
1 star09/03/2024
This is ticket agency is a SCAM! THE WORST SERVICE I have ever received from a ************** THE WORST CUSTOMER SERVICE.I was sold Two ************************ by an agent in *********** called "Wednes" (or so she said when sold the ticket); one ticket to **** (with ITA) and the other to ******** (with Turkish Airlines).I was told by that agent that I would be able to choose the seats, with no problem. As I was trying to do so; I found out that It was a lie, and the airline is trying to charge me for the seats, both TK and ITA. This is Ridiculous, outrageous and unacceptable. According to the agent "Wednes", I was able to choose the seats which was included in the purchase for both ITA and ************ And this was a complete lie and misinformation for what I can see to sell the ticket.Yesterday, after I found the issue, I tried to contact this agent "Wednes" and she "was unavailable". Then, she sent an e-mail telling me that she will call me at 09:00 Sunday. She NEVER CALLED back. THIS fact is unacceptable. For a company TO LIE in order to sell, to promise with lies, it is unethical, and it is FRAUD! People should be aware of how this ticket company-ASAP lies to customers to sell ********************. I was expecting a resolution to the issue, but a manager who just spoke to me "******" clearly stated "they cannot do anything" about this but to investigate and fire the employee which DOES NOT RESOLVE THE ISSUE HERE. THIS IS THE WORST EXPERIENCE EVER.ASAP Tickets Response
09/04/2024
Dear ************************* , please accept our apologies that you had to go through such an ordeal. We are prioritizing the issue you're facing that's why we have already assigned you a special ID: ****** , and our proper department is already working actively and they will contact you shortly. We kindly ask for you patienceReview from Ricky M
1 star09/03/2024
Make sure you read their policy, it is terrible. I had Insurance and requested cancellation on the website, but they would not refund my money. They told me I need to pay additional $380 for a cancellation and no show fee, to get a credit for my cancelled flight to use it for future flight. That is ridiculous, they wanna charge me again to give me a credit for my cancelled flight h*** no Im going to pay anything for them.Please be careful dealing with them. It seems they will give you a better deal on flights, but there is a catch for it, be very careful. Im so mad that I paid for insurance and they would not let me use it. They said the insurance is only for weather issues and medical reasons. why they didnt mention that when they sold me the insurance. I feel like most of them are try to rob you off but my advice is before you use ASAP, try somewhere else first.ASAP Tickets Response
09/04/2024
Dear *************************! Please accept our apologies that you had to go through such an ordeal. We kindly ask you to send us your booking confirmation number and associated email address at ********************************* with this special ID: ******. We need it to locate you in our internal system and find all the details of the booking and previous interactions with the agent and/or customer support. Thank you in advanceReview from CAROLINE G
5 stars09/03/2024
Exceptional customer experience. Knowledgeable staff, patient, friendly and absolutely awesome.ASAP Tickets Response
09/03/2024
Thank you so much for your wonderful feedback! Were thrilled to hear that you had an exceptional experience with our team. Providing knowledgeable, patient, and friendly service is our top priority, and its great to know we hit the **** for you.Review from Rhonda I
4 stars09/02/2024
It was a little stressful because I have a very strict budget as I have had to travel 4 times already this year because my mom is very ill. Listening and pressure to buy extra caused my husband and I to start arguing and even after I paid we are still cussing. I think when someone says they decline tickets 2 times and refuse all that should be enough. I am thankful she got me my ticket, but she should not have to go thru all that. And I did tip her.ASAP Tickets Response
09/03/2024
Thank you for your feedback and for sharing your experience, we will ensure that your comments are shared with our team so that we can work to improve our approach and support. We're glad to hear that you were able to get your ticket, but we understand that the process could have been more considerate and tailored to your needs.Review from Rasheed B
5 stars09/02/2024
Great customer service with attention to details. I have always used ASAP because they are passionate about the customer's needs and satisfaction.ASAP Tickets Response
09/04/2024
We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.Review from Christina B
5 stars09/01/2024
Thank you for patiently working with me and providing the best rates, you could!ASAP Tickets Response
09/02/2024
It's a pleasure to produce a great result to the customer's satisfaction! Thank you very much for booking with us!
Customer Review Rating
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