ComplaintsforD & D Ready Mix Inc.
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Complaint Details
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Initial Complaint
05/23/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On April 8 they delivered 2 trucks of 19 yards of bad quality of concrete mixed with too much sand and less concrete. Within 2 days my concrete got so many craks. They are 4 years in business. In 2020 when they started the business concrete quality was good and pricing was fair. As they are getting more business and they started providing bad quality concrete and over charging pricing to customers. When I contacted them about the issue lady answer the phone and told me to submit pictures and after she will contact me back. After I submitted pictures, lady blocked my #. Tried calling from other phone lady answered again and when I told her I submitted pictures and you supposed to call me back. Right after she hanged up and blocked my other phone # too.So I decided to file complaint.Initial Complaint
06/10/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
6/10/23 company brought loud heavy equipment (cement mixer) to residential area at 6 am. Multiple noise complaints made to police by myself and other neighbors up to 1 block away. Officer told mixer team that they couldnt pour until 9 am, but they continued to run the loud truck and parked it in front of my house. When I complained to workers and then called company they said there was nothing they could do and did not seem sympathetic. City ordinance is no loud noises until after 9 am on weekends. Police called again and truck backed up farther down street away from my house but did not leave. I asked for name and number of contractor but they gave me incorrect number for a worker who hung up on me. So no one to contact! Since company is the one making all the noise I think they should check and abide by city noise ordinances! I am a healthcare worker with odd hours and need to sleep, and lack of sleep caused a severe migraineInitial Complaint
08/18/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
The date of the transaction was: 4/13/22 in the amount of $1,622.55 The contract was for D&D Ready Mix to provide **** yards of a colored concrete named: ***** Tan to match existing concrete in the back yard. The concrete we received did not match the existing concrete and was a cobblestone gray instead of the ***** Tan. (Supporting photo provided). While the owner ****** indicated they had pressed the right buttons, the only logical explanation is that the concrete mixer was not washed thoroughly before receiving the new color we ordered. The color palette we used previously was the same vendor he used ***************** by ******* so there shouldnt be an issue. In any event, the owner of D & D Ready Mix (******) came by our property and saw that the color did not come close to matching the existing concrete. He had offered to have his crew come by and remove the concrete and re-pour the 16 x 32 slab. I had indicated that if he did this it would require a ********************* which could potentially impact the pool which was less than 6 away and I would need to have an engineers report. We continued the conversation and we both agreed that he would refund the full amount of the concrete only which was $1,622.55. More than 10 phone calls were made to ****** by myself and my contractor and when I finally talked with him, I had indicated that I am trying very hard to act in good faith and we had an agreement. I said that we have been making many calls and wanted to know if he was going to make good of his agreement and he replied, No, he is not willing to refund now and that I can go ahead and take him to court. I was trying to resolve this in a civilized manner without the need for me to file suit which will be the next course of action.
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Customer Complaints Summary
3 total complaints in the last 3 years.
1 complaints closed in the last 12 months.