Customer ReviewsforCheapAir.com

they used to be good. I booked many trips and you could always get a live **************** person if needed. Not anymore. they are horrible. you have to have something wrong with you if you book with them. There was credit card issue and when I went to rebook, the fare doubled.

Terrible, booked a flight. On checkout, the invoice posted only the flight fare total without fees listed. Then after paid the ticket, they charged me additional fees of $40 and $19.95 separately to my credit card. Since they engaged in deceptive business. I cancelled the flight within 24 hours, but they charged me another fee of $50. Made the complain, they insisted on charging. Do not use them, they are scammers, and horrible customer service.

Horrible service ! Not trusty and not reliable site. They canceled my reservation pretending the bank did not approve the transaction . They called me and tried to sell the same tickets for an extra 2000 dollars. When I called the bank they told me that there wasn't any issue with the charge, so be aware with Cheapoair!

i booked a flight and i can not get my money back, airport cancel y flight a week before they said i can not change my flight or get a refund that i lost my money. i will have to book a new flight with them and charge me double. basically if the airport do not let you travel and cancel a week in advanced they wont help you or give you a refund

Terrible service. I booked a flight a while ago to go to ********. Had to change because of issues. Called back and asked for a quote to go to *****. The ticket prices for ***** were $700 per person, which were outrageous. Told them no and asked to switch from ******** on a different date. Saw the email and the representative booked for *****. Called them back and asked to refund my money due to them losing my trust in them. They told me no because they said I authorized, in which I said is untrue. I later asked to show me a recording of me authorizing but did not want to provide. Very bad service.

Nobody speaks English nothing but scam artist. They want all your information and agree anything before they give you flights. Then they want to s**** y** for $75 for cancer flight. You didn't order and it won't hold your money hi **** until you agree to a service fee.Never use this service. Worst service I have ever used for airplane flights to my life. Surely must be involved in some terrorist activity. Nobody speaks English if they do it's broken horrible horrible horrible company.

Terrible! I agree that this a terrible to book your flight to. They should replace their business name to "worseoair or terribleOair"This is not cheap to book your flight at all. Better to go directly to main airlines online booking site. The worse is I spent 2 hours making the request to cancel my flight.Two days ago, I was trying to rebook it, however I cannot make a final decision because of my emergency situation. They are charging me $250each passenger In Rebooking. Today i requested to cancel instead. CheapOair kept me waited for over ***************************************** a CANCELLATON FEE OF $250 PLUS THE MAIN AIRLINE Cancellation fee of $100 each passenger. The representative will make excuses to keep you on the phone until your energy and patient is gone so you will end up just to agree with their terms. He keep saying "I"ll be back 2 to 5 minutes to check with my supervisor" which total of 124 minutes!!! What a waste of my time. The worse is that the fee for rebooking and cancellation are almost similar. I end up paying $600 for cancellation fee for 2 passengers. Take note, he said he gave me $100 discount! BTW i am cancelling more than 30 days before the flight date. They get their business going from overcharging the consumer! Imagine with the insurance and other add ons I got from them, i still have to pay $600. So, they get their business going! I would never ever book on this site again. PLS REFRAIN from USING CHEAPOAIR. BEWARE of their site. Pls.