Business ProfileforNationwide Student Loan

I have been "working" with Nationwide for about 5 years now. When signing up with Nationwide, I was promised that they would contact my previous debtors on my behalf (stated by a nationwide rep) and consolidate my student loans. I recently found out that I still have close to a dozen individual accounts with my original student loan company that has recently been taken over by another company. In this process, they made several hard credit pulls for each account which has destroyed my credit in the process!!! After 2 years of credit repair, my credit score has literally dropped more than 200 points within a few days. Not to mention, credit limit decreases and unexpected credit card cancellations, all with detrimental, long-lasting effects on my personal credit. Communication with Nationwide was fine in the beginning, when they were looking for me to make monthly payments; however, now I cannot get a rep to call, text, or return any of my emails. I have called well over 20 times, each time being on hold for over 20 minutes then instructed to leave a voicemail and someone would return my call. I have left and sent well over a dozen voicemails and emails with not one single response. This has been going on for almost 3 months now and I am still yet to hear from ANYONE from Nationwide. This company is a SCAM and has no intention of helping former students consolidate their loans. Understanding that Nationwide is a National brand, I was under the initial impression that they would operate with integrity and honesty, but it is clear that this is not the case with this company.