Complaintsforblk. International, LLC
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Complaint Details
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Initial Complaint
03/11/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
I made a purchase on August 3rd, 2022 for a 500ml 12 pack of Blk water. It is now March and my package still has not been delivered. I reached out to Blk water through Instagram multiple times and they keep giving me the run around and on the most recent attempt they are flat out ignoring me. All I want is for my water to be delivered as promised.Initial Complaint
09/07/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
I placed an order on August 3rd 2022. I still have not received my order. I have emailed the company 4 times with no response. I have also messaged the company on Facebook also with no response.Business response
10/05/2022
Consumer Response /* (2000, 9, 2022/09/29) */ I finally received the productInitial Complaint
05/25/2022
- Complaint Type:
- Product Issues
- Status:
- Resolved
On *** **** I noticed and contacted the company about receiving my order on *** **** expiring on *** **** (24 bottles of flavored water), the company replied on May 13th offering to refund or to replace the product, however since that correspondence the company hasn't complied with my request, as a matter of fact, they stopped responding to my emails. I'm concerned that this is a common practice for the company since I have found more customers with the same issues on social media. I'd appreciate any help.Business response
06/23/2022
Consumer Response /* (2000, 9, 2022/06/20) */ The business refunded the expired products. Thanks for your help.Initial Complaint
03/29/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I placed an order on the company's website over two weeks ago. I have not yet received a shipping notification. I contacted the seller last Wednesday asking about the status of my order. They responded that they would answer in a day and have not.
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Customer Complaints Summary
4 total complaints in the last 3 years.
0 complaints closed in the last 12 months.