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Find a Location

Maverick Payments has 1 locations, listed below.

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    Business ProfileforMaverick Payments

    Payment Processing Services
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.36/5stars

    Average of 11 Customer Reviews

    Customer Complaints

    15 complaints closed in last 3 years

    8 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/16/2018

    Years in Business: 13

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    Location of This Business
    5230 Las Virgenes Rd Ste 300, Calabasas, CA 91302-3468
    BBB File Opened:
    2/24/2016
    Years in Business:
    13
    Business Started:
    1/1/2011
    Business Incorporated:
    10/27/2011
    Accredited Since:
    7/16/2018
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Maverick BankCard, Inc.
    Business Management
    • Mr. Ben Griefer, COO
    • Mr. Allan Griefer, CEO
    Contact Information

    Principal

    • Mr. Ben Griefer, COO

    Customer Contact

    • Mr. Ben Griefer, COO
    • Mr. Allan Griefer, CEO
    Additional Contact Information

    Website Addresses

    Customer Complaints

    15 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/24/2024

    Complaint Type:
    Order Issues
    Status:
    Resolved
    I had been with Maverick for almost a year. For two different platforms. With very little problems. I had to go abroad for some urgent matters, then the fires started. They withheld 100% of the money. They decided to close my accounts with them, but yet were still accepting the payments at 100% withhold. They never told me they were closing my accounts, because they were still accepting payments. Everytime I tried to get answers they simply said I would have to speak to my sells representative, who was a third party. They were non-responsive. But Maverick continued to evade my attempt at answers, and simply diverted questions to a sales representative, who was completely ignoring me. MONTHS later, they are still withholding over $6,000 with no responses. I called them yesterday, and they said they would open tickets to look into this matter further, but as I told them before I am unable to login into there system. Even when I reset the passwords and copy and pasted to ensure no typos, the system continued to prompt me reset the password. So how am I even supposed to check the tickets? Meanwhile, they are still withholding over $6,000. ($4,326) in on account and ($2,102) in another account. They were also communicating private information of mine to a third party business, which is a severe breach of ethics and contractual obligations on their behalf. The shady business practice to withhold the money this long where by they make interest on my money, and the fact they continued to profit by processing even though they breached contract by stopping payouts need to be answered. While the contract stipulates they can end processing at anytime, their lack of communication that they had terminated and their continuance of processing which only benefited them was a severe breach. CC: Federal Trade Comission CC: Attorney General of California CC: Briggston Attorney at Law $6,428
    Read More

    Customer Reviews

    11 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Corey C

    1 star

    06/28/2024

    Medical Practice Owners Beware!As a telehealth provider, we had a highly negative experience with Maverick Payments. They banned our account without any notice or chargebacks, claiming we were breaking **** and Mastercard rules due to our online prescription services. This is patently false, as we are LegitScript certified, which means we are approved by **** and Mastercard. Only LegitScript certification holders can have a merchant account for telehealth treatments involving no card present transactions. Maverick also mistakenly listed us as an online ph***acy when we are solely the doctor *** of our practice.Despite having our attorney write a detailed response debunking their claims, Maverick has ignored our attempts to resolve the issue and is holding our funds, effectively stealing from us. Business owners should beware of Maverick Payments. They are not educated on the most current rules and standards for merchant processing and have terrible customer service. We strongly advise against doing business with them.

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