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Find a Location

American Eagle Roofing has 1 locations, listed below.

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    Business ProfileforAmerican Eagle Roofing

    Roofing Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/30/2022

    Years in Business: 4

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    4175 Business Dr Ste D, Cameron Park, CA 95682-7251
    BBB File Opened:
    6/23/2022
    Years in Business:
    4
    Business Started:
    9/1/2019
    Accredited Since:
    6/30/2022
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Number of Employees:
    30
    Alternate Business Name
    • Mr. Roof & Solar, Inc
    Hours of Operation

    Primary

    M:
    8:00 AM - 4:00 PM
    T:
    8:00 AM - 4:00 PM
    W:
    8:00 AM - 4:00 PM
    Th:
    8:00 AM - 4:00 PM
    F:
    8:00 AM - 4:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Sean Kennedy, Owner/Operator
    • Ms. Ariel Giannone, Office Manager
    Contact Information

    Principal

    • Mr. Sean Kennedy, Owner/Operator

    Customer Contact

    • Mr. Sean Kennedy, Owner/Operator

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/17/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Contract date: 6/29/2022 Contract purpose: Reroof on main house and detached garage Payments: I've paid $45,000 per contract schedule to date. Next and final payment is due at job completion.Nature of dispute is that American Eagle Roofing:- Did not provide and use specific materials agreed to in contract and substituted substandard materials - Did not rebuild items according to contract and had to rebuild, causing material damage - Repeatedly exhibited poor quality workmanship and refuses to correct significant items - Failure to reinstall and seal a chimney pipe flue properly which led to a water leak on the first rain - Committed fraud and violated contract/code by not installing and nailing replacement rafters properly - Smoked on the rooftop creating a fire hazard - Is not seriously engaging the homeowners to resolve differences and not willing to set a timeline to return to work - Has a history of leaving the job site (abandonment) when challenge about quality and safety issues and when asked to provide increased supervision of employees - Falsely accuses the homeowner of not allowing them to work, or not providing payment per contract. - Has threatened homeowner with a lien or legal action (lawyer) when there is no case or cause for either action American Eagle roofing still has much work to do on the house, including a full punch list of repair items. They also need to install more than 300 feet of gutters and the attached downspouts. They are putting our house and foundation at risk by delaying and refusing to contact us to finish the punch list items and install the gutters/downspouts to keep water away from the foundation.
    Read More

    Customer Reviews

    7 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Rod R

    5 stars

    07/12/2024

    Am Eagle Roofing cleaned all the valleys on my home's concrete tile roof. Did a great job, even fixed a couple of damaged roofing paper spots, and replaced a few broken field tiles (my tiles) without any added cost. They took before and after pictures of each valley to show their work. Nice to see the pics so I didn't need to crawl up on a 2 story roof to see for myself. Fair price. Cleaned up afterwards. Highly recommended.

    American Eagle Roofing Response

    07/15/2024

    Thank you for your review!

    Local BBB

    BBB of Northeast California

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